Customer Service Representative

1 day ago

Miami, Florida, United States INSURANCE & SURETY BOND ASSOCIATES, LLC Full time

Insurance Agency - Customer Service Representative

Join Our Dynamic Insurance Team

We're seeking a motivated and customer-focused Customer Service Representative to join our growing team in Florida. If you are passionate about helping people protect what matters most and thrive in a fast-paced environment, we want to hear from you

Position: Client Services Associate

Location: Miami, 33150

What We Offer (after 1 year of employment):

● 401(k)

● Paid time off and Vacation time

● Supportive team environment and work-life balance

● Life Insurance policy

● Merit and/or season bonuses available

Key Responsibilities:

● Develop successful client relationships via phone and ensure the highest level of client service regarding insurance policy coverage

● Prepare personalized insurance quotes and close sales

● Ensure all trailing documents are received in conjunction with sales

● Handle follow-up correspondence, including making outbound calls

● Recommend and bind the best insurance options for clients

● Take ownership of each call, handling until resolution is reached, including necessary follow-up

● Process policies and/or changes within approved authority level

● Review, organize, and forward information to other areas for handling or consideration

Qualifications:

● Experience in the insurance industry is preferred but not required

● Valid Florida insurance license or ability to obtain one. We will license the right candidate

● Strong communication and interpersonal skills

● Self-motivated with a drive to succeed

● Familiarity with Apple IOS systems, Google Workspace and/or CRM software

● Excellent problem-solving skills and attention to detail

● Must speak English and Spanish fluently

● Exhibits professionalism in all interactions

Why Us?

We believe in empowering our associates to grow their careers while making a positive impact in our community. Our collaborative culture, ongoing training, and cutting-edge technology set us apart in the industry.

Job Type: Full-time

Pay: $ $23.00 per hour

Expected hours: 37.50 per week

Benefits:

  • 401(k)
  • 401(k) matching
  • Life insurance
  • Paid time off
  • Referral program
  • Tuition reimbursement

Work Location: In person

  • Customer Service Representative

    1 week ago

    Miami, Florida, United States New Vision Optical Lab Inc. Full time

    Company DescriptionNew Vision Optical Lab Inc. is a company based in Miami, Florida, United States. We are committed to providing high-quality optical products and services. Our mission is to deliver exceptional optical solutions that meet the diverse needs of our clients. We pride ourselves on our innovative approach and dedication to customer...

  • Customer Service Representative

    3 days ago

    Miami, Florida, United States Lightning Spark Market Full time

    Ab out u sLightning Spark Market was created by a dedicated team who believes in an entrepreneurial approach towards professional and personal growth. Bottom line, we love what we do and will continue to drive the needle towards our ultimate goal of creating a global business.Job Description:We are hiring a Customer Service Representative to manage customer...

  • Customer Service Representative

    2 weeks ago

    Miami, Florida, United States Sales Match Full time $52,000 - $104,000 per year

    Job Title: Remote Customer Service RepresentativeHourly Pay: $20 - $26/hourSummary:We're looking for caring and dependable individuals to join our team as Remote Customer Service Representatives. In this role, you'll help customers by phone, chat, or email, answering questions, solving basic issues, and making sure they feel heard and supported. If you enjoy...

  • Customer Service Representative

    2 weeks ago

    Miami, Florida, United States Windstar Cruises Full time

    OverviewAwarded World's Best Small Ship Cruise line, Windstar Cruises is known for intimate yacht style experience and unique voyages to the world's best small ports and hidden harbors. Its three sailing yachts and three all-suite yachts carry just 148 to 342 guests and cruise around the world.Our Mission: We imagine and deliver personalized and immersive...

  • Customer Service Representative

    5 days ago

    Miami, Florida, United States SP Plus Full time

    OverviewSP+, a Metropolis company, is an artificial intelligence company for the real world. We use computer vision to enable checkout-free parking experiences. So there's no fumbling with tickets, machines, apps, or credit cards. You just "drive in and drive out."We are the largest parking network in America, with over 23,000 employees powering mobility at...

  • Customer Service Representative

    2 weeks ago

    Miami, Florida, United States SP+ Full time $25,000 - $40,000 per year

    Overview:SP+, a Metropolis company, is an artificial intelligence company for the real world. We use computer vision to enable checkout-free parking experiences. So there's no fumbling with tickets, machines, apps, or credit cards. You just "drive in and drive out."We are the largest parking network in America, with over 23,000 employees powering mobility at...

  • Customer Service Representative

    2 weeks ago

    Miami, Florida, United States b & w aviation Full time $35,000 - $55,000 per year

    Job OverviewWe are seeking a dedicated and enthusiastic Customer Service Representative to join our team. The ideal candidate will possess strong communication skills and a passion for providing exceptional customer support. This role involves engaging with clients, addressing inquiries, and ensuring a positive experience for all customers. Multilingual...

  • PHS Customer Service Representative

    5 days ago

    Miami, Florida, United States BMI Companies Full time

    BMI Companies, part of BMI Financial Group, Inc has nearly five decades of experience providing insurance and solutions for families worldwide. Specializing in high-quality Life Insurance, Health Insurance with global coverage, and Travel Assistance Plans, BMI is committed to innovating insurance products for the international community.About the Role:The...

  • Customer Service Representative I

    4 days ago

    Miami, Florida, United States Phoenix American Warranty Company Inc Full time

    Job Overview: As a Customer Service Representative, you will play a crucial role in providing exceptional service to our diverse customer base. This position offers the opportunity to utilize your communication skills, phone etiquette, and customer service expertise to ensure customer satisfaction and retention.Responsibilities:Answer customer inquiries...

  • Bilingual Customer Service Representative

    2 weeks ago

    Miami, Florida, United States Fast Payday Loans - FLorida Full time $30,000 - $60,000 per year

    Job Scope:Start your career in the consumer finance industry with an industry leader. We give you the skills and experience needed to begin a solid professional career in the Title, Payday and Signature Loan industry.The role of Bilingual Customer Service Representative is the first point of contact for our customers. Our Bilingual Customer Service...