Billing Specialist

Job Description
Recognized by Newsweek in 2024 and 2025 as one of America's Greatest Workplaces for Diversity
Make Lives Better Including Your Own. If you want to work in an environment where you can become your best possible self, join us You'll earn more than a paycheck; you can find opportunities to grow your career through professional development, as well as ongoing programs catered to your overall health and wellness. Full suite of health insurance, life insurance and retirement plans are available and vary by employment status.

Part And Full Time Benefits Eligibility

• Medical, Dental, Vision insurance
• 401(k)
• Associate assistance program
• Employee discounts
• Referral program
• Early access to earned wages for hourly associates (outside of CA)
• Optional voluntary benefits including ID theft protection and pet insurance

Full Time Only Benefits Eligibility

• Paid Time Off
• Paid holidays
• Company provided life insurance
• Adoption benefit
• Disability (short and long term)
• Flexible Spending Accounts
• Health Savings Account
• Optional life and dependent life insurance
• Optional voluntary benefits including accident, critical illness and hospital indemnity Insurance, and legal plan
• Tuition reimbursement

Base pay in range will be determined by applicant's skills and experience. Role is also eligible for team based bonus opportunities. Temporary associates are not benefits eligible but may participate in the company's 401(k) program.

Veterans, transitioning active duty military personnel, and military spouses are encouraged to apply. To support our associates in their journey to become a U.S. citizen, Brookdale offers to advance fees for naturalization (Form N-400) application costs, up to $725, less applicable taxes and withholding, for qualified associates who have been with us for at least a year.

The application window is anticipated to close within 30 days of the date of the posting.

Responsibilities
Works with the community-based finance team to assist with Revenue Cycle Management including billing, customer service, resident refund, and accounts receivable month-end and reporting. Assists with department goals and deadlines, and ensures the accurate and timely processing of all payments.

• Completes daily census reconciliation including Leaves of Absence (LOAs), discharges, room changes, and payer changes in Point Click Care (PCC) and monitors for compliance.
• Manages verifications, payer tree set-up, and assists/supports the daily operations of the community financial office.
• Manage private pay billing or insurance verification and reverifications including Medicare, managed Care, Commercial & Medicaid as applicable.
• Administers the revenue cycle for charge input and imports, community deposits, and cash posting.
• Processes recurring charges, month-end charges, appeals, statement and claims generation ensuring accuracy and timely completion.
• Reviews Notification of Medicare Non-Coverage (NOMNC) and Advanced Beneficiary Notice (ABN) on SNF residents for accuracy.
• Generates and distributes weekly and monthly financial reports.
• Complete new admission accounts and follow them through the QA process.
• Provide quality customer service standards while meeting with residents and families as necessary relating to billing questions and benefits.
• Participates in all department meetings including daily stand-up, weekly Medicare meetings and monthly Triple Check; recommends and implements changes.
• Collaborates with teammates to ensure the necessary signatures are obtained for financial documentation.
• Ensures compliance with applicable laws and regulations.
• Provide support and training to business office and/or accounting staff as appropriate.
• Effectively communicates to the community ED, community associates, Director of Financial Shared services and FSS team. Manages expectations for the AR department.

This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/ her supervisor.
Qualifications
Education and Experience

• Associates/Bachelor's degree in accounting, finance, business administration or related field or a minimum of 2 years of related experience in an Accounts Receivable role in a SNF environment preferred.
• Experience with MS Excel required, Point Click Care (PCC) experience preferred.
• Notary certification preferred.

Certifications, Licenses, And Other Special Requirements
None

Physical Demands and Working Conditions

• Standing
• Requires interaction with co-workers, residents or vendors
• Walking
• Sitting
• Use hands and fingers to handle or feel
• Reach with hands and arms
• Talk or hear
• Ability to lift: Up to 25 pounds
• Requires Travel: Occasionally
• Vision

Brookdale is an equal opportunity employer and a drug-free workplace.

About Us
Brookdale is a Great Place to Be
:

• Gracious hospitality and neighborliness for our residents and families.
• Home-like feel and all-around comfort for residents and visiting family members.
• Entertaining events and gatherings so our residents can find connections in groups and 1:1 settings.
• Industry leader in clinical care.
• Nationwide company with over 675 communities, offering many opportunities to grown and learn as a sales professional.
• Extensive corporate support including a robust training program.