Quality Engineer Manager

6 days ago

Westfield, Massachusetts, United States E2 Group Full time

*MUST BE LOCAL TO HAMPEND COUNTY, MA OR HARTFORD COUNTY AREARS*

Quality Manager (Aerospace)

Lead the day-to-day operations of the Quality department and own the planning, engineering, coordination, and implementation of the site Quality Management System (QMS). Champion compliance to ISO 9001/AS9100, drive continuous improvement, and ensure successful internal and external audits.

Key Responsibilities

  • Champion a strong safety culture; comply with all safety regulations and PPE requirements.
  • Build and lead a high-performing quality organization through hiring, training, coaching, performance management, and recognition.
  • Manage payroll/overtime/PTO for direct reports; recommend personnel actions (promotions, transfers, corrective actions) as needed.
  • Own, maintain, and continuously improve the site QMS; ensure document control and procedural accuracy.
  • Serve as the facility representative for all AS9100/ISO 9001 audit activities (planning, readiness, response, and follow-up).
  • Lead MRB (Material Review Board) processes and disposition of nonconforming product.
  • Partner with Engineering and Operations to enable flawless new product introductions.
  • Interface with customers and suppliers to resolve quality issues and drive corrective/preventive actions.
  • Track, analyze, and report quality metrics to leadership; identify trends and prioritize improvements.
  • Develop and deliver training to elevate quality awareness and competency across the site.

Minimum Qualifications

  • Bachelor's degree required; advanced degree preferred.
  • Aerospace/defense industry experience.
  • Proven audit experience with ISO 9001/AS9100.
  • Ability to read and interpret technical procedures, specifications, engineering drawings (incl. tolerancing), and applicable regulations.
  • Demonstrated strength in root cause analysis and corrective action (e.g., 5-Why, 8D).
  • Working knowledge of Lean/6S (5S + Safety).
  • Strong planning, organization, time-management, and project leadership skills; able to manage multiple priorities independently.
  • Prior supervisory/people-leadership experience with the ability to motivate and develop teams.
  • Effective communicator and collaborator across functions and levels; customer-focused mindset.
  • Comprehensive understanding of manufacturing processes and shop-floor quality controls.
  • Proficient with Microsoft Office; general computer literacy required.
  • Knowledge of relevant industry standards and regulations; committed to continuous improvement.
  • Must pass an annual eye exam conducted by a licensed optometrist.
  • Must complete and maintain certification in the Certified Operator Program.

Preferred Qualifications (Nice to Have)

  • Experience leading customer and supplier quality initiatives.
  • Familiarity with APQP/FAI, SPC, and CAPA systems or eQMS tools.
  • Exposure to GD&T and measurement systems analysis.

Working Conditions & Travel

  • Primarily a production environment with exposure to high noise, moving equipment, sharp parts/edges, fumes/dust/mist, and oils/cutting fluids; frequent use of required PPE.
  • May require travel between Southwick and Westfield facilities.

Job Type: Full-time

Pay: $110, $125,000.00 per year

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance

Experience:

  • Aerospace : 3 years (Required)

Location:

  • Westfield, MA Preferred)

Work Location: In person

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