Sales Coordinator – Schaumburg, IL

Job Category

Sales

Job Posted

10/27/2025

DESCRIPTION:

Marubeni-Itochu Steel America (MISA) is part of a global team trading in a wide range of steel products. The MISA team is currently seeking a Sales Coordinator in our Schaumburg, IL office.

This position will provide support to sales team in obtaining and keeping customers by performing administrative and clerical tasks.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Contacts customers/suppliers frequently to answer questions, resolve general problems, and provide/receive general information.
• Maintains vendor/customer accounts ensuring timely payment and receipt of invoices via SAP/Excel. Assist Sales department on A/R collection.
• Tracks and maintains inventory levels, purchasing, shipping, or other records by compiling data from contracts, purchase orders, invoices and accounting reports.
• Manages material receipts from mills, reconcile inventory held at processor/warehouse, track purchasing, shipping, or other records by compiling data from contracts, purchase orders, invoices, and accounting reports.
• Records business and accounting transactions via SAP, and other BI solutions.
• Arranges warehousing and transportation. May negotiate rates with freight forwarding companies and tracks deliveries/shipments to ensure timely arrival of goods in compliance with import/export regulations. Prepares shipping documents for customs clearance. Coordinates settlements complaints with insurance department.
• Interacts with customs brokers regarding vessel arrivals, documentation status, harmonized tariff classification, freight release and pick-up, delivery order specifics, ACH payment of duties, import regulations and duty drawbacks.
• Coordinates settlement complaints with insurance department, processor and mill technical service staff.
• Supervises and coordinates the timely payment of invoices. Prepares/generates accounting and other related reports via SAP/Excel.
• May perform general administrative tasks including answering phones, filing, travel arrangements, expense reports, etc.
• Other duties as assigned

KNOWLEDGE AND SKILLS:

Customer service experience required, including the ability to recognize and satisfy customer requirements and expectations in daily business. Demonstrated ability to learn and adapt to using integrated accounting and material management software. Experience working with SAP preferred. The ability to work independently, handle multiple tasks and troubleshoot problems. Excellent communication skills both verbal and written. Strong organizational skills and interpersonal skills. Proficient in Microsoft Excel (VLOOKUP, SUMIF, pivot tables, etc.)

EDUCATION AND WORK EXPERIENCE:

Bachelor's degree and 3 years relevant experience

PHYSICAL DEMANDS:

• No physical exertion required
• Required to sit for long periods of time

WORK ENVIRONMENT:

• Usual office working conditions

COMPENSATION AND OTHER BENEFITS:

$ $28.50 hourly rate (commensurate with experience and location)

All positions qualify for our Incentive Compensation Plan

We're committed to providing benefits that prioritize your well-being, growth, and success making the journey with us truly rewarding. At MISA we offer generous PTO, supplier discounts, tuition reimbursement, training credits to invest in our employees' continuous growth and success, work-life balance with a standard 35-hour week, a hybrid work style, 401(K) that includes a company match, and EAP program designed to support and provide you with the tools in various aspects of life.

Benefits offered to Full-Time employees and their dependents include Medical Plan options provided by United Healthcare, Vision coverage provided by United Healthcare and Dental coverage provided by Delta Dental. Company paid benefits provided by Reliance Matrix include Life Insurance, Short Term Disability and Long-Term Disability. We also offer a Healthcare and Dependent Care Flexible Saving Account provided by United Healthcare.

At MISA we are committed to providing equal employment opportunities for all qualified individuals, regardless of race, color, religion, creed, national origin, ancestry, sex, age, marital status, veteran status, disability, citizenship status, sexual orientation, gender identity or expression, genetic information, or any other characteristic protected by applicable law.