Front Desk Coordinator

6 hours ago

Santa Barbara, California, United States Elite Remodels Full time

Front Desk Coordinator – Design & Construction Team

Santa Barbara, CA | Tuesday–Saturday | 9:00 AM – 5:00 PM | In-Office Role

Who We Are

We're ELITE Remodels, a design and construction remodeling company that has been transforming homes across Santa Barbara for over 15 years.

Our work blends creativity, craftsmanship, and exceptional client care — and our reputation has been built on one thing above all: how we make people feel. When clients walk into our showroom or call our office, they're not just interacting with a remodeling company — they're connecting with a team that genuinely cares about their project.

Why You'll Love Joining Our Team

  • Be part of a tight-knit, high-energy team that takes pride in every project.
  • Enjoy a variety-filled workday — from greeting clients to supporting with events and daily operations
  • Work in a beautiful design-centered environment with great people and positive energy
  • Grow in a creative and rewarding industry — design and construction with purpose

Position Summary

We're looking for a warm, organized, people-first front desk coordinator who brings a hospitality mindset to our workplace.

If you're someone who's highly organized, makes others feel welcome the moment they walk in and thrives in a fast pace environment — this role is for you.

What You'll Do:

  • Greet and assist all walk-ins, visitors, and callers — serving as the face of the brand and ensuring a welcoming, professional first impression.
  • Handle all inbound calls and client correspondence; schedule meetings, appointments, and organize team calendars.
  • Provide clients with daily project or milestone updates and maintain excellent communication at all stages.
  • Track, organize, and update client leads in the CRM systems (Asana and GoHighLevel), ensuring data accuracy and timely follow-ups.
  • Support the Customer Success Manager with scheduling, client coordination, administrative tasks, and other general office tasks.
  • Manage general administrative duties such as email communication, filing, organizing internal systems, and maintaining office operations.
  • Assist in planning, supporting, and executing office events and client experiences — contributing to a dynamic and engaging workplace.
  • Act as a liaison between clients and internal teams to ensure smooth communication and project flow.

What We're Looking For:

  • 2+ years minimum experience in one of the following roles or industries: Hospitality, Event Planning, Front Desk Coordinator, Administrative Assistant, Customer service, etc. Some Sales Experience is also desirable.
  • MUST be based in Santa Barbara, CA or surrounding areas. If you are not currently based or already living in this area - please do not apply.
  • Friendly, confident, and naturally great with people
  • Highly organized and detail-oriented — you help keep everything on track
  • Positive energy and a team player mindset — someone who lifts the room and takes initiative without being asked
  • Comfortable using basic tech tools and tech saavy— Outlook, Google Workspace, Asana, Slack, CRM platforms, etc.

Schedule:

Tuesday - Saturday

In-office, full-time 9am - 5pm

Compensation

Competitive hourly rate $22-$31/hr — based on experience

Opportunities for growth and development within the company

Job Type: Full-time

Pay: $ $31.00 per hour

Benefits:

  • Paid time off

Experience:

  • Front desk: 2 years (Preferred)

Ability to Commute:

  • Santa Barbara, CA Required)

Work Location: In person

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