Quality Inn Front Desk Receptionist

2 weeks ago

Easton, Pennsylvania, United States Quality Inn and Suites Full time $31,200 per year

Quality Inn of Easton is hiring for Front Desk Clerk:

This position is a schedule of both morning and evening shift.

A mix 3p.m.-11p.m. and 11pm - 7am shift.

MUST BE ABLE TO TRAIN ALL SHIFTS.

Hotel Front Desk Clerk Job Description

  • Greet guests and patrons as they arrive
  • Ask if guests have a prior booking
  • Manage the registration process
  • Ask for identification and ensure that the provided credentials are accurate
  • Handle guest check-ins and check-outs appropriately
  • Operate hotel switchboard, take calls and provide information and transfer calls
  • Manage accurate accounting of all rooms
  • Provide guests with room keys and call for bellboys
  • Take reservations over the telephone, through emails and in person
  • Answer queries regarding the hotel's services, charges, dining facilities, sports facilities and travel directions
  • Refer guests to appropriate departments to resolve complaints or provide suggestions
  • Compute bills and take payments
  • Provide guests with directions around the hotel
  • Contact housekeeping and maintenance departments when a problem is reported
  • Explain appropriate use of keys and ensure that guests are satisfied with the rooms allotted to them
  • Balance cash at the end of the shift and generate accounting reports for the benefit of the next shift

Flexibility is a must.

Job Type: Full-time

Salary: $14.50/$15.00 per hour

Schedule:

  • 8 hour shift
  • Day shift
  • Holidays
  • Night shift
  • Weekends as needed

COVID-19 considerations:

Surfaces are disinfected regularly, Mask at your preference.

Education:

  • High school or equivalent (Preferred)

Work Location: In person

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Job Types: Full-time, Part-time

Pay: $ $15.00 per hour

Education:

  • High school or equivalent (Required)

Experience:

  • Customer service: 1 year (Required)

Shift availability:

  • Day Shift (Preferred)
  • Night Shift (Preferred)

Ability to Commute:

  • Easton, PA Required)

Ability to Relocate:

  • Easton, PA 18045: Relocate before starting work (Preferred)

Work Location: In person

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