Business Development Operations Coordinator

1 week ago

Miami, Florida, United States Audemars Piguet Full time

Company Description

The present and future of Audemars Piguet are built on the invaluable contributions of all our talents. Inspired by the wealth of our past, we are excited about the endless possibilities that our future holds. Together, we are resolutely forward-thinking and strive for excellence in all areas of our business.

If this journey inspires you, come chart your own path within our family and let's continue creating the extraordinary. Together, let's write the next chapter of your career

Job Description

The Business Development Operations Coordinator plays a key role in supporting the success of the NOMAD (Regional Business Development) team by providing comprehensive organizational and administrative assistance. This role ensures the timely execution of assigned tasks while maintaining high standards of accuracy and professionalism.

Key Responsibilities

  • Provide administrative and organizational support to the NOMAD team across all functions.
  • Manage back-office operations support, including sales and aftersales activities (e.g., invoice processing, deposits, payment links, and team planning).
  • Process and ship spare parts orders efficiently and accurately.
  • Coordinate with the Logistics team to trace and track shipments, ensuring adherence to daily shipping cut-off times.
  • Send daily end-of-day shipping recaps to the NOMAD team.
  • Reconcile financial documents and upload supporting transaction records to the shared drive.
  • Prepare correspondence, reports, agendas, and other documents using business software (e.g., Word, Excel).
  • Utilize internal systems such as M3 (ERP), CRM Sugar (Internal CRM System), and Salesforce to manage data and workflows.
  • Respond to calls and emails from the NOMAD team, internal departments, and end clients.
  • Participate in monthly inventory counts and maintain the daily shipping tracking log.
  • Address customer complaints and inquiries promptly and professionally.

Qualifications

  • 2–5 years of experience in retail operations and/or administrative support preferred.
  • Strong customer service skills with the ability to respond professionally to client requests.
  • Ability to multitask and prioritize effectively in a fast-paced environment.
  • Willingness to learn technical aspects of watches, including how to set them.
  • Proficient in retail systems, including ERP and CRM Tools
  • Strong attention to detail with solid organization skills
  • Proficiency in Microsoft Office suite, Excel

Additional Information

Audemars Piguet offers a competitive and comprehensive compensation and benefits package. Compensation will be based on relevant skills and experience.

Audemars Piguet is an equal opportunity and affirmative action employer. Audemars Piguet hires without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law.

LI-PM1

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