Service Administrator

7 days ago

Norfolk, Virginia, United States AIR Control Concepts Full time

Job Title:
Service Administrator

Job Location:
Norfolk VA

FLSA Status:
Non
-
Exempt

This is a FULL-TIME position

Overview:

Air Control Concepts is more than just a collection of firms, we are a community of forward-thinking experts committed to excellence, innovation, and collaboration. With a focus on commercial HVAC representation, we bring together esteemed entities from diverse regions, each boasting decades of invaluable experience.

We understand that success in the HVAC industry goes beyond individual accomplishments. That's why we believe in the power of unity and collaboration. By leveraging our collective assets, knowledge, and resources, we empower our member firms to deliver unparalleled service, safety, and efficiency to clients across healthcare, commercial, and residential sectors. This position is with one of our operating companies' Mechanical reps Inc.

Job description

We are seeking a highly organized and detail-oriented individual to join our administrative team. The ideal candidate will be responsible for providing comprehensive administrative support including but not limited to, invoicing, contract management, and accounts receivable. This role requires strong communication skills, proficiency in Microsoft Suite, and adaptability to be able to assist across departments.

Essential Duties and Responsibilities:

  • Invoicing as per specific customer requirements.
  • Utilizing service software to maintain customer accounts.
  • Creating and managing maintenance contracts.
  • Depositing and entering customer payments.
  • Follow up on past due invoices.
  • Providing exceptional customer support.
  • Creation and management of purchase orders, as needed.
  • Data entry, document preparation, and reporting.
  • Office duties, such as filing, copying, scanning.

Experience and Requirements:

  • Proven experience in an administrative role or similar position.
  • Strong organizational skills with the ability to multitask effectively.
  • Proficiency in Microsoft applications.
  • Excellent written and verbal communication skills.
  • Strong attention to detail.
  • Ability to work independently as well as part of a team.
  • A proactive attitude towards problem-solving and process improvement.

Benefits:

We offer a competitive and comprehensive benefits package, including:

  • Health & Wellness
    – Medical, dental, vision, and life insurance coverage to support your well-being.
  • Financial Security
    – 401(k) retirement plan with company match and short/long-term disability coverage.
  • Work-Life Balance
    – Paid time off (PTO), paid holidays, and an employee assistance program (EAP).
  • Professional Development
    – Ongoing training opportunities and support for continuing education

Air control Concepts is an equal employment opportunity Employer.

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