Receptionist

1 week ago

Rancho Cucamonga, California, United States PDS Health Full time $18 - $25

Now is the time to join N. Rancho Cucamonga Dental Group and Orthodontics. You will have opportunities to learn new skills from our team of experienced professionals. If you're ready to take your career to the next level and gain valuable experience, apply today



$17.50-$24.50/Hourly 

The primary role of the Receptionist involves helping to get patients into the office, connecting with them on the phone or in person and greeting patients and guests in a professional, friendly and hospitable manner. The receptionist should demonstrate a warm and approachable disposition to each patient in every interaction either on the phone or in person consistently providing a Perfect Patient Experience (PPE) and creating Patients for Life (PFL).

Responsibilities

  • Modeling company culture, values, standards, and best operational practices based on the We Believe Behavioral Framework

  • Support the PPE process by helping to get patients to come into the office and continue the connection once they are in the office through ensuring they are comfortable during their visit

  • Schedule appointments that result in each healthcare provider having a smooth, productive day

  • Interact and communicate with patients and guests in the reception area during their wait time

  • Answer telephones in a timely manner and handle all calls with efficiency and thoroughness

  • Ensure that all tasks on the front office checklist are completed daily

  • Post payments to patient accounts in accordance with Company policies

  • Subject Matter Expert in practice management system with regards to patient registration, e-check in, ensuring account information is accurate and up to date for each visit

  • Be efficient in patient check in, obtaining all necessary consents and promptly notifying back office of each patient's arrival and presenting any pertinent patient information to the back-office team

  • Confirm all patient appointments in accordance with the office confirmation policies or a minimum of 2 days in advance

  • Ensure all patient messages received from the Contact Center are returned and resolved in a timely manner

  • Active participant in daily morning huddles, monthly team meetings and any other meetings as required

  • Thorough understanding of business imperatives and how the role directly impacts metrics

  • Demonstrates stewardship of the PDS Brand making decisions consistent with the PDS Brand framework

  • Becomes knowledgeable and supports clinician on patient education regarding the Mouth-Body Connection

  • Maintains an appropriate professional appearance and demeanor in accordance with company policies; addresses others professionally and respectfully

  • Ensures Compliance with Company policies, as well as State, Federal and other regulatory bodies

  • Other duties and responsibilities as assigned

Qualifications

  • High School Diploma or general education degree (GED)

Preferred

  • Prior course work or on-the-job training in the fields or dentistry, insurance, or business

Knowledge/Skills/Abilities

  • Knowledge of office practices, technology applications and patient insurances

  • Results Oriented (Energetic self-starter; sets realistic goals; meets commitments; persistent, prioritizes daily to achieve results)

  • Patient Advocate (flexible and adaptive; empathetic; passionate; ethical)

  • Process Focused Operator (data driven decision-maker; detailed; organized and structured; comprehensive knowledge of all operational processes; computer proficient)

  • Financial Acumen (understands profit drivers; utilizes metrics to manage; builds the financial understanding of team members and clinicians; understands local market drivers and competition)

  • Influencer (active listener/observer of behavior; creates a win/win need for change)

  • Self-motivated, reliable individual capable of working independently as well as part of a team

  • Ability to manage tasks and time effectively without compromising the quality of the work

  • Excellent interpersonal, oral and written communication skills

  • Ability to handle and maintain extreme confidentially with patient records

  • Organized, detail-oriented individual able to work in a fast-paced environment

Benefits

  • Medical, dental, and vision insurance
  • Paid time off
  • Tuition Reimbursement
  • 401K
  • Paid time to volunteer in your local community
Compensation Information

$17.00-$24.00 / Hourly

PDS Health is an Equal Opportunity Employer. We celebrate diversity and are united in our mission to create healthier and happier team members.

  • Dental Receptionist/Office Manager

    1 week ago

    Rancho Cucamonga, California, United States Dr Chang Dental Full time

    Front Office Receptionist – Bilingual English/Chinese (No Dental Experience Needed)We are a fast-growing, modern dental office looking for a friendly, reliable Front Office Receptionist to join our team. No dental experience required – we will train the right person. What matters most is professionalism, a positive attitude, and being great with...

  • Receptionist/Administrative Assistant

    2 weeks ago

    Rancho Cucamonga, California, United States Paramount Tax & Accounting Full time

    Job Summary:Paramount Tax & Accounting in Rancho Cucamonga is seeking a temporary Receptionist/Administrative Assistant to join our team. As the first point of contact for clients and visitors, you will play a key role in providing excellent customer service while handling a variety of administrative tasks. This position is ideal for a proactive, organized,...

  • Front Desk Receptionist

    5 days ago

    Rancho Mirage, California, United States Proper Solutions Full time

    TempToFTOur client, a local orthodontic practice, is seeking a professional, hardworking, and dedicated Bilingual Front Desk Receptionist who is passionate about providing exceptional patient care and contributing to a positive and welcoming environment.Duties and Responsibilities:Answer and direct incoming phone callsGreet and check in patients with a warm,...

  • X-Ray Technologist- Full time, Part time, Per diem- RSM

    2 weeks ago

    Rancho Santa Margarita, California, United States American Family Care Full time

    Benefits/PerksFlexible schedulingGreat small business work environmentAlso, additional perksCompany OverviewAmerican Family Care (AFC) is one of the largest primary and urgent care companies in the U.S. providing services seven days a week on a walk-in basis. Our state-of-the-art centers focus on the episodic treatment of acute illnesses and injuries,...

  • Administrative Assistant

    2 weeks ago

    Rancho Cordova, California, United States Psynergy Programs Inc Full time

    Clinical Administrative Assistant Why Psynergy Programs?At Psynergy, we know that together, we achieve more Psynergy Programs ) sets itself apart as the destination of choice for residential treatment of chronic mental illness in the state of California. In partnership with twenty-six Counties and Behavioral Health Departments across California, Psynergy...

  • Boarding/Kennel Assistant

    1 week ago

    Rancho Palos Verdes, California, United States PetVet Care Centers Full time

    PetVet Care Centers' All Pets Veterinary Hospital is currently seeking a Boarding/Kennel Assistant to join their teamPosition OverviewThe purpose of this position is to provide compassionate care and support for hospitalized and boarding animals, ensuring their comfort, safety, cleanliness, and overall well-being.The Kennel Attendant plays a key role in...

  • RECEPTIONIST

    4 weeks ago

    Rancho Cucamonga, United States York Employment Services, Inc. Full time

    Answers incoming telephone calls, determines purpose of calls, and forward calls to appropriate personnel or department. Retrieves messages from voicemail and forwards to appropriate personnel. Answers questions about organization and provides caller Receptionist, Administrative, Staffing

  • Receptionist

    1 week ago

    Rancho Cucamonga, United States PDS Health Full time

    Join N. Rancho Cucamonga Dental Group and Orthodontics Now is the time to join N. Rancho Cucamonga Dental Group and Orthodontics. You will have opportunities to learn new skills from our team of experienced professionals. If you're ready to take your career to the next level and gain valuable experience, apply today! $17.50-$24.50/Hourly Receptionist Role...

  • Receptionist

    2 weeks ago

    Rancho Cucamonga, United States PDS Health Full time

    Join N. Rancho Cucamonga Dental Group and OrthodonticsNow is the time to join N. Rancho Cucamonga Dental Group and Orthodontics. You will have opportunities to learn new skills from our team of experienced professionals. If you're ready to take your career to the next level and gain valuable experience, apply today!$17.50-$24.50/HourlyReceptionist RoleThe...

  • Receptionist

    21 hours ago

    Rancho Cucamonga, CA, United States PDS Health Full time

    Now is the time to join N. Rancho Cucamonga Dental Group and Orthodontics. You will have opportunities to learn new skills from our team of experienced professionals. If you're ready to take your career to the next level and gain valuable experience, apply today! $17.50-$24.50/Hourly The primary role of the Receptionist involves helping to get patients into...

  • Receptionist

    3 days ago

    Rancho Cucamonga, CA, United States PDS Health Full time

    Now is the time to join N. Rancho Cucamonga Dental Group and Orthodontics. You will have opportunities to learn new skills from our team of experienced professionals. If you're ready to take your career to the next level and gain valuable experience, apply today! $17.50-$24.50/Hourly The primary role of the Receptionist involves helping to get patients into...

  • Receptionist - State Farm Agent Team Member

    2 weeks ago

    Rancho Cucamonga, CA, United States Daevon Parks - State Farm Agent Full time

    Responsive recruiter Benefits: Competitive salary Opportunity for advancement Paid time off Training & development ROLE DESCRIPTION:Daevon Parks - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent...

  • Dental Front Office Receptionist in Upland

    4 days ago

    Rancho Cucamonga, CA, United States Empower Dental Group Full time

    Benefits: 401(k) Bonus based on performance Competitive salary Paid time off FULL TIME / PART TIME The Dental Office Receptionist oversees appointment scheduling, manages patient communications, verifies insurance, collects payments, and supports clinical staff by maintaining an optimized daily schedule. This position is vital to patient satisfaction and the...

  • Dental Front Office Receptionist in Upland

    4 days ago

    Rancho Cucamonga, CA, United States Empower Dental Group Full time

    Benefits: 401(k) Bonus based on performance Competitive salary Paid time off FULL TIME / PART TIME The Dental Office Receptionist oversees appointment scheduling, manages patient communications, verifies insurance, collects payments, and supports clinical staff by maintaining an optimized daily schedule. This position is vital to patient satisfaction and the...

  • Dental Front Office Receptionist in Upland

    19 hours ago

    Rancho Cucamonga, CA, United States Empower Dental Group Full time

    Benefits: 401(k) Bonus based on performance Competitive salary Paid time off FULL TIME / PART TIME The Dental Office Receptionist oversees appointment scheduling, manages patient communications, verifies insurance, collects payments, and supports clinical staff by maintaining an optimized daily schedule. This position is vital to patient satisfaction and the...

  • Medical Office Receptionist

    3 weeks ago

    Rancho Cucamonga, United States Chaparral Medical Group Full time

    Medical Office ReceptionistWe're seeking Medical Office Receptionists to join our team!What You'll DoAll front of house duties including check in/check out, insurance verification, printing/paperwork tasks, prepping tests, tasking to service level expectations etcContribute to team development through rounding, attending team huddles, participating in team...