Front Desk Operations Supervisor

5 days ago

Brooklyn Park, Minnesota, United States Marriott Vacations Worldwide Full time $31,040 - $67,440 per year
Hourly Rate: $25.85

JOB SUMMARY 

Supervise the Front Office staff to ensure excellent owner/guest service. Actively listen and respond positively to owner/guest questions, concerns, and requests using brand or property specific processes to resolve issues and delight owners and guests. Supervise other front desk associates to ensure property coverage and prompt owner/guest service addressing their needs in a professional, positive, and timely manner. Process all owner/guest check-ins while confirming reservations and villa/room assignments. Process all payment types such as room charges, cash, checks, and credit/debit cards. Coordinate with Housekeeping to track readiness of rooms for check-in. Anticipate and address owner/guests' service needs.  

Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process.  

Where great benefits lead to a life fulfilled. 

  • Competitive Pay 

  • Medical/Dental/Vision/401K opportunities 

  • Travel discounts 

  • Credit Union Membership 

  • Tuition Reimbursement 

  • Professional Counseling & Family Support 

  • Growth and Development Opportunities 

  • *Benefit Eligibility will vary by position 

Site Specific Benefits

  • Seasonal Retention Bonuses 

  • Gold Pass usage (good for any resort in Utah) 

  • Ski in/Ski out Work Access in Winter, Best trails in Summer for Hiking 

  • Free ski rentals through Park City Sports 

  • 20% off food at Legacy Lodge  

  • Monthly associate recognition and reward programs 

  • Department celebrations 

  • Associate Appreciation Week 

CORE WORK ACTIVITIES 

  • Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications.  

  • Follow all company policies and procedures; ensure uniform and personal appearance is clean and professional; maintain confidentiality of proprietary information. 

  • Anticipate and address guests' service needs.  

  • Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette.  

  • Develop and maintain positive working relationships with others. Ensure adherence to quality expectations and standards.  

  • Stand, sit, or walk for an extended period of time.  

  • Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. 

  • Perform other duties as assigned.   

  • Attention to customer service with a professional and pleasant personality. 

  • Available to work a flexible schedule including evenings, weekends, and holidays.   

  • Valid Driver's License Required.

Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.

  • Front Desk Supervisor

    4 days ago

    Brooklyn Park, Minnesota, United States Westgate Resorts Full time $40,000 - $60,000 per year

    Company Description Starting pay rate $21/Hour  - Use our Daily Pay benefit and get access to your pay as you need it.Immerse yourself at the award winning Westgate Park City Resort & Spa, nestled at the epicenter of the Canyons Village base within Park City Mountain. Enveloped by unparalleled skiing and year-round mountain escapades, our resort offers an...

  • Supervisor - 2nd Shift

    6 days ago

    Brooklyn Park, Minnesota, United States Cretex Medical Component and Device Technologies Full time $73,600 - $121,400

    OverviewCretex Medical is a leading contract manufacturer of precision components and assemblies for the medical device industry.  Our customers view us as a trusted partner in the areas of injection molding, laser processing, metal stamping and device assembly.  Learn more at Supervisor I Position Summary:The Supervisor will be responsible for directing...

  • Fabrication Supervisor 2nd Shift

    1 day ago

    Brooklyn Park, Minnesota, United States Kurita America Inc. Full time $30 - $35

    OverviewKurita America is part of the Kurita Group, one of the leading water solutions providers in the world. Established in 1949, the Kurita Group is comprised of an international network of approximately 8000 employees located in 18 countries. Located in Minneapolis, MN, Kurita America brings innovations to market through a holistic water management...

  • Corrugator Supervisor 3rd Shift

    4 days ago

    Brooklyn Park, Minnesota, United States Pratt Industries Full time $60,000 - $80,000 per year

    Unpack your potential and grow with Pratt Industries - full-time year round jobs with a growing manufacturing company.  Looking to join a supportive team to grow your career? Look no furtherA company that cares, Pratt Industries is looking for new talent to join our family.Why Choose Us?At Pratt Industries, we care about our employees by providing secure...

  • Bander Operator 3rd Shift

    6 days ago

    Brooklyn Park, Minnesota, United States Pratt Industries Full time $32,000 - $40,000 per year

    Entry level position starting rate $19.84 an hour plus shift differentialPOSITION TITLE: BANDER OPERATORSHIFT: 3RD (10PM-6AM)BENEFITSDay one: Paid Holidays, $500 wellness reimbursement, steel toe shoe reimbursement, discounted gym memberships and $500 employee referral bonuses.  Full benefits package within ONE MONTH of hire.  Including company paid life...

  • IT Support Specialist I

    4 days ago

    Brooklyn Park, Minnesota, United States Ceres Environmental Services, Inc. Full time $50,000 - $80,000 per year

    Job Title: IT Help Desk Support SpecialistJob Title:IT Help Desk Support Specialist (2 openings)Location:Brooklyn Park, MN office, and the second position can be in Houston, TX, Cameron Park, CA, or Toa Baja/Caguas, Puerto Rico.Reports to:IT ManagerBenefits:Comprehensive package including medical, dental, vision, 401(k) with company match, paid time off and...

  • Radiology Supervisor

    3 days ago

    Brooklyn Center, Minnesota, United States HealthPartners Full time $80,000 - $120,000 per year

    HealthPartners is hiring a Radiology Supervisor. The Radiology Supervisor is responsible for the technical, quality and radiation safety oversight of the HealthPartners Clinic Radiology departments, including Group Health, Inc, North Suburban Family Physicians & Riverway Clinics. Each Radiology Supervisor will be responsible for multiple sites, which may...

  • House Supervisor

    6 days ago

    Waite Park, Minnesota, United States Generations Home Care Full time $40,000 - $50,000 per year

    We are currently looking to hire a House Supervisor for our company. This is a full-time position, 32-40 hours a week. The primary scheduled hours for this position are day hours. Experience in the Healthcare field is required.We are looking for a Leader who can operate according to the values and mission of our company. Duties will include but are not...

  • Batchmaker - 1st shift

    1 day ago

    Brooklyn Park, Minnesota, United States Tremco CPG Inc. Full time $42,000 - $72,000 per year

    Typical tasks for this position include (but are not limited to) the following:Observe machine gauges and equipment operation to detect defects or deviations from standards, and make adjustments as necessary.Determine paint flow, viscosity, and coating quality by performing visual inspections, or by using machinery.Weigh or measure chemicals, coatings, or...

  • OEM Support Representative, Dispatch

    6 days ago

    Brooklyn Park, Minnesota, United States Marmon Link Full time $60,000 - $85,000 per year

    Marmon LinkAs a part of the global industrial organization Marmon Holdings—which is backed by Berkshire Hathaway—you'll be doing things that matter, leading at every level, and winning a better way. We're committed to making a positive impact on the world, providing you with diverse learning and working opportunities, and fostering a culture where...