Assistant General Manager

About Us:

Perched atop the scenic hills of Orange County, Orange Hill Restaurant is a premier destination for elevated dining and unforgettable special events. Renowned for its culinary excellence, panoramic views, and award-winning service, Orange Hill offers a truly one-of-a-kind experience.

Our recently remodeled restaurant pairs a sophisticated, contemporary ambiance with a menu that celebrates bold, seasonal flavors and expertly crafted dishes. Guests enjoy sweeping vistas of Catalina Island, Downtown Los Angeles, the California coastline, and even Disneyland's magical firework display - making every visit memorable.

In addition to its acclaimed dining, Orange Hill is a sought-after venue for hosting elaborate private events, from elegant weddings and milestone celebrations to high-end corporate gatherings. With multiple stunning event spaces, customized menus, and a seasoned events team, we deliver elevated experiences tailored to every occasion.

A recipient of multiple accolades including OpenTable's Diners' Choice Awards and frequently ranked among Orange County's top fine dining venues, Orange Hill continues to set the standard for hospitality, ambiance, and elevated cuisine.

Top-Notch Benefits:

• Competitive salary
• Quarterly bonus
• Benefits including vacation pay, medical, dental and vision insurance
• Lifestyle Spending Account, this benefit supports you and your family in numerous ways such as through gym memberships, child care, groceries, student loansmore
• Company dining package with allotted spending amount each month
• Variety of Supplemental Benefit Plans for life's unknowns
• 401k with annual employer match after 12 months
• Employer paid life Insurance throughout the length of employment
• Paid/Floating holidays for 5 major holidays
• Education Assistance Program (EdAP) for hospitality related education growth
• Employee Assistance Program (EAP) to assist with work life balance
• Management Referral Program with up to a $4,000 payout for qualifying management positions
• Plus more

Pay: $90,000 to 95,000 / year plus bonus

Responsibilities:

• Assist the General Manager in overseeing daily restaurant operations to ensure seamless service and customer satisfaction.
• Collaborate with department heads to optimize service standards, streamline processes, and maintain an exceptional dining experience.
• Train and supervise staff, ensuring they provide excellent customer service and uphold our restaurant's high standards.
• Monitor and maintain inventory levels, ensuring proper stock levels of ingredients, supplies, and equipment.
• Coordinate with the kitchen team to ensure efficient food preparation, timely service, and adherence to quality standards.
• Handle guest inquiries, concerns, and complaints in a professional and timely manner, ensuring customer satisfaction.
• Assist in the development and implementation of marketing strategies and promotional activities to attract new customers and increase revenue.
• Oversee all aspects of daily restaurant operations, including staffing, scheduling, inventory management, and financial performance.
• Oversee beverage operations and bar operations.
• Build and maintain strong relationships with guests, soliciting feedback and addressing any concerns to ensure a positive dining experience.
• Uphold health and safety regulations, ensuring a clean and sanitary environment throughout the restaurant.
• Collaborate with the General Manager in budget planning, cost control, and financial management.

Qualifications:

• 4 years' experience in a similar level managerial role in a high-volume, upscale/polished restaurant environment with annual sales of $16M is required.
• Strong leadership skills with the ability to motivate and inspire a diverse team.
• Excellent interpersonal and communication skills to effectively interact with staff, customers, and vendors.
• Proven ability to deliver exceptional customer service and resolve guest concerns.
• Solid knowledge of restaurant operations, including food and beverage service, inventory management, and health and safety regulations.
• Ability to work in a fast-paced, high-pressure environment, multitasking and prioritizing tasks effectively.
• Exceptional problem-solving and decision-making abilities.
• Proficient in computer applications such as MS Office and restaurant management software.
• Must be 21 years of age or older.

Qualifications/Skills Required:

• Multitasking - Advanced
• Restaurant Management - Expert
• Team Player - Advanced
• Leadership - Advanced
• Detail Oriented - Advanced
• Customer Service - Expert
• Conflict Resolution - Advanced
• Communication Skills - Expert

Required Behaviors:

• Leader: Inspires teammates to follow them
• Thought Provoking: Capable of making others think deeply on a subject
• Team Player: Works well as a member of a group
• Innovative: Consistently introduces new ideas and demonstrates original thinking
• Enthusiastic: Shows intense and eager enjoyment and interest
• Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
• Dedicated: Devoted to a task or purpose with loyalty or integrity

Disclaimer:

The above job description is meant to describe the general nature and level of work being performed; and is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position.

We are an Equal Opportunity Employer. We recognize that people are our finest asset. It is our policy to provide equal employment opportunities to all individuals, regardless of race, creed, color, religion or belief, national origin, sex, ancestry, age, marital status, veteran status, disability, medical condition, gender identity or sexual orientation or any other classification protected by law.

Specialty Restaurants Corporation maintains a drug free workplace. The Company will consider employment for qualified applications with criminal histories in a manner that is consistent with local, state, and federal law.