Maintenance Tech

Why Work for Us: (Features & Benefits)

• Comprehensive Health Plan Options
• Medical and Prescription Coverage
• Dental and Vision Coverage
• $10k Life Insurance Coverage*
• Supplemental Insurance Options
• Pet Insurance
• 401(k) Retirement Savings Plan with Generous Company Matching Benefits
• Employee Support Program (ESP)
• Tuition Discounts with Rasmussen College
• Educational Support
• Team Member Referral Bonus
• Shift Differentials
• LifeMart Employee Discounts
• OnShift Engage Bonus and Incentives

• Generous Paid Time Off

• Benefits available to eligible employees with enrollment in a medical insurance plan. Eligibility may vary by position, average hours worked, length of service, and/or location.

Summary

As a Maintenance Technician II, you will be responsible for providing unparalleled service to our residents by maintaining and improving the overall appearance of the property. Being a successful member of our team does not just take technical skills, it takes a passion and instinct for caring to change lives and strengthen teams.

Essential Job Functions, Duties, and Responsibilities

• Ensure the physical aspects of the apartment meets company standards and applicable laws by diagnosing problems, making repairs, tracking accomplishments and performing necessary follow-up
• Ability to troubleshoot and repair appliances, HVAC systems, plumbing and electrical
• Ensure unoccupied apartments are ready for occupancy by performing various and as-needed electrical, HVAC, EPA, plumbing, carpentry, appliance repair, and other miscellaneous equipment maintenance and repairs, painting, and overall apartment cleaning and other miscellaneous activities as necessary or as directed
• Assist the Property Manager or other team members when requested with special projects or requests
• Contribute to the achievement of occupancy goals by effectively performing maintenance duties, which promote a quality living experience for residents
• Complete maintenance service requests, document the status of each request and ensure that appropriate follow-through occurs
• Perform electrical repairs on items such as appliances, fixtures, switches, outlets, etc. and install ceiling fans as well as indoor and outdoor light fixtures
• Perform repairs on air conditioner, heating units, and refrigeration units (use of refrigerant recovery equipment requires proper certification)
• Perform plumbing work such as clearing stoppages, replace/repair fittings, faucets, and toilets. Complete minor re-piping including the soldering of copper pipes
• Replace broken glass, tile, carpet, screens, garbage disposals, fixtures, appliances, draperies, locks
• Perform carpentry work, such as repairing/replacing doors, windows, closet bi-fold or sliding doors and building shelves
• Repair concrete steps, stoops, patios, fencing, and signage when required
• Paint and decorate apartments, hallways, etc., as directed by management
• Complete appropriate apartment make ready procedures for move-ins within establish turnover timeframes
• Oversee work of sub-contractors hired by the company to work perform work at the community
• Complete daily maintenance of grounds and common areas including but not limited to all lighting, snow removal, trash removal, vehicle maintenance, etc.
• Perform snow and ice removal including snow blowing, shoveling, putting down salt, and using a pick to remove ice build-up on sidewalks and walkways, parking lots, and common spaces
• Replace apartment locks on rental apartments as necessary and on all recently unoccupied units, outside doors, and outbuildings to ensure security of the community
• Ability to troubleshoot and repair or perform correct maintenance procedures on indoor or outdoor pools or spa equipment, if applicable (pool equipment maintenance requires proper certification)
• Contribute to the achievement of financial goals through high productivity and cost awareness, without compromising quality
• Responsible for material control and efficient utilization of maintenance equipment
• Perform scheduled maintenance on all equipment based on the manufacturer's recommendations and operation manuals, including boilers, hot water heaters, lawn equipment and other vehicles
• Keep accurate records regarding preventive maintenance, service requests, and inventories (invoices, service requests, etc.)
• Periodically inspect all resident occupied or unoccupied apartments, buildings, and common areas; performing repairs and other duties as necessary or requested
• Attend and participates in training seminars as required or requested
• Maintain all shop and storage areas in neat, orderly, and working condition
• Remain informed on changing building codes and discuss the possible impact to the community with the Property Manager
• Interact positively with residents to maintain high levels of resident satisfaction
• Demonstrate strong professionalism and integrity as a representative of the community
• Contribute to cleanliness and curb appeal of the community
• Comply with all industry Fair Housing rules and regulations
• Operate within OSHA (Occupational Safety and Health Act) standards and company safety policies at all times
• Other duties as assigned

Skills and Qualifications

• Capable of performing the essential functions of the job, with or without reasonable accommodations
• Ability to understand and communicate written and verbal directions
• Ability to read and follow instructions on safety information for cleaning supplies
• Regular attendance, reliability and punctuality is necessary to meet the needs of applicants, new and current residents, guests and outside vendors during regularly scheduled hours
• Ability to work nights and weekends, upon request, at the beginning and end of the month
• Must be able to work overtime as needed
• Required to work on an on-call basis
• Must be available on the last and first day of the month for turns
• Outstanding customer services skills
• Well organized with excellent attention to detail
• Aptitude to work independently with excellent time management skills

Education and Experience

• High School Diploma or GED Equivalent
• Two (2) years of prior experience in general maintenance or a combination of education and experience
• Boilers License, Pool Operator's License, and/or EPA Certification required
• Reliable transportation required
• Ability to attend and pass company paid certification courses (e.g.: pool operators, boilers license, EPA certification)