Program Manager

5 days ago

Houston, Texas, United States After school to Achieve Full time $24,000 - $60,000 per year

Job Summary

The Program Manager oversees the daily operations, staff coordination, scheduling, and overall success of programs across multiple school sites. This role ensures smooth execution of services, manages communications with school partners, supervises internal teams, and maintains critical administrative functions. As the primary point of contact for both internal staff and external stakeholders, the General Manager plays a vital leadership role in the organization's day-to-day function and long-term success.

Key Responsibilities

Daily Operations

  • Conduct daily check-ins with office admin and off-site staff to address needs, supply requests, time-off coordination, and lesson preparation.

  • Oversee operations-related needs such as materials purchasing, deliveries, and supply orders.

  • Maintain active communication with school coordinators/district contacts regarding updates, scheduling, staffing, or issue resolution.

  • Ensure staff performance and presence align with expectations; address immediate concerns as they arise.

Weekly Responsibilities

  • Review completed weekly programming and prep for the upcoming week in terms of staffing, lessons, and materials.

  • Monitor on-site needs and assist with adjustments or troubleshooting when necessary.

Monthly Responsibilities

  • Oversee lesson planning and ensure curriculum is distributed to instructors on time.

  • Manage supply packing timelines and ensure timely delivery of monthly materials.

  • Host and facilitate monthly staff trainings.

  • Conduct semester-end performance reviews and evaluations.

  • Prepare seasonal proposals for new school years, semesters, or program launches.

  • Coordinate seasonal events and showcases.

Leadership & Management

  • Supervise and support office admin and broader staff network.

  • Step in to assist with hiring, interviews, and onboarding when needed.

  • Coordinate internal communications and maintain team alignment across campuses.

  • Lead performance discussions and ensure high staff morale and accountability.

External Relations

  • Serve as the liaison with school district contacts and school-based coordinators.

  • Build and maintain strong professional relationships with external partners.

  • Manage client or parent communications, including handling escalated concerns or complex situations.

Finance & Administration

  • Expense tracking for programs.

  • Oversee vendor relationships, procurement, and ordering processes.

  • Maintain organized systems in Google Drive to manage operations, lessons, documents, and schedules.

Key Skills & Qualifications

  • Strong organizational skills and attention to detail

  • Effective multitasker and problem-solver

  • Excellent written and verbal communication skills

  • Professional demeanor and ability to thrive in fast-paced environments

  • Proficient with Google Drive (Docs, Sheets, Forms, etc.)

  • Background in team leadership, operations, or program management

  • Goal-oriented and proactive in anticipating needs

Preferred Experience

  • 3–5+ years in a management or leadership role, preferably in education, enrichment, or service-based organizations

  • Experience coordinating multiple sites or teams

  • Familiarity with working in partnership with schools or community organizations

  • Background in sales, customer service or education is preferred

Benefits and Perks

  • PTO and Sick Pay

  • 401K Matching

  • Health, Vision and Dental insurance

  • Great team environment

  • Impactful work that helps kids learn and grow

  • Opportunities to grow within our company

Job Types: Full-time, Part-time

Pay: $ $24.00 per hour

Benefits:

  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

Work Location: In person

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