Administrative Assistant, Part-time

3 days ago

Cedar Rapids, Iowa, United States Radix Recovery Full time
About Us

At Radix Recovery, we are dedicated to providing compassionate, high-quality treatment and support to individuals and families on their journey to recovery. We believe that every role within our organization plays an important part in creating a safe, supportive, and healing environment for our clients.

Position Overview

The Administrative Assistant is a vital member of our team, ensuring smooth daily operations and serving as the first point of contact for clients, families, and referral partners. This role requires professionalism, empathy, and strong organizational skills to support both administrative tasks and client intake. If you thrive in a fast-paced, mission-driven environment and enjoy helping others, we'd love to hear from you.

Part-time hours: 11am-5pm Saturday and Sunday.

Key Responsibilities

  • Greet and support clients, families, and visitors with professionalism and compassion.

  • Answer and route phone calls and emails in a timely, courteous manner.

  • Maintain accurate and confidential client records in compliance with HIPAA.

  • Assist the admissions team with client intake, paperwork, and onboarding.

  • Support leadership and clinical staff with administrative projects.

  • Coordinate with families, insurance providers, and outside agencies to ensure smooth client entry into care.

  • Maintain an organized, secure, and welcoming reception area.

  • Uphold Radix Recovery's commitment to privacy, professionalism, and client-centered care.

Qualifications

  • High school diploma or equivalent required; post-secondary education preferred.

  • Minimum of 1 year of experience in an administrative or medical office setting.

  • Strong customer service skills with demonstrated empathy and professionalism.

  • Knowledge of HIPAA regulations and ability to maintain confidentiality.

  • Proficiency in managing multiple priorities with attention to detail.

  • Familiarity with medical terminology and insurance processes a plus.

What We're Looking For

  • Compassionate, empathetic demeanor with excellent communication skills.

  • Highly organized and adaptable in a fast-paced environment.

  • Team player who can collaborate with admissions, clinical, and administrative staff.

  • Commitment to supporting clients and families with dignity, respect, and care.

Why Join Radix Recovery?

  • Be part of a mission-driven team that makes a real impact.

  • Supportive and collaborative workplace culture.

  • Opportunities for growth and professional development.

Any offer of employment is conditional pending the successful completion of background checks and health clearance (drug test, pre-employment physical, and TB screening).

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