Administrative & Client Services Coordinator

1 week ago

New York, New York, United States Susan's Kitchen Catering and Events Full time $52,000 per year

We are seeking an energetic and highly organized Administrative & Client Services Coordinator to support the day-to-day operations of our office and assist in managing client relationships. In this role, you will be a key point of contact for clients — handling inquiries, taking and processing orders, and supporting sales efforts — while also providing critical administrative support to the leadership team.

This is an excellent opportunity for someone who enjoys working in a dynamic, fast-paced hospitality environment and is looking to grow with an established catering company.

Key Responsibilities:

  • Provide daily administrative support to the General Manager and team
  • Handle incoming client inquiries via phone and email in a professional and friendly manner
  • Process client orders and coordinate with the operations and culinary teams to ensure seamless execution
  • Assist with proposals, order confirmations, and client follow-upSupport sales efforts, including preparing sales materials and maintaining client databases
  • Manage calendars, scheduling, and other office tasks as needed
  • Maintain organized digital and physical files and office systems
  • Assist with light bookkeeping tasks and invoicing (training provided)

Qualifications:

  • 2 or more years of experience in an administrative, client services, sales support, or related role
  • Experience in catering, hospitality, events, or food service is a strong plus
  • Excellent communication and interpersonal skills
  • Strong organizational skills with great attention to detail
  • Ability to multitask and prioritize in a fast-paced environment
  • Proficiency in Microsoft Office (Word, Excel, Outlook)
  • Experience with QuickBooks is a plus
  • Positive, proactive, and solutions-oriented mindset

Professional demeanor with strong customer service orientation

Job Type: Full-time

Pay: $ $25.00 per hour

Expected hours: 40 per week

Benefits:

  • Employee discount
  • Flexible schedule

Work Location: In person

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