Director of Operations

1 week ago


Hollywood, Florida, United States AA Collectables Inc Full time $110,000 - $145,000 per year

Director of Operations

Location: On-site, Cooper City, FL

Reports to: CEO

About the Role

The Director of Operations will oversee AA Mint Cards' multi-modal operations across physical retail, e-commerce, and live selling platform. This role ensures processes are scalable, secure, and consistently deliver the customer experience promised by our brand.

What You'll Do

  • Lead all operations: storefront, fulfillment, shipping, inventory, vending, and events.
  • Build and enforce SOPs across all functional areas.
  • Develop KPIs (e.g., order accuracy, fulfillment speed, shrinkage rates) and manage dashboards.
  • Supervise Ops Manager, Shipping Manager, Inventory Manager, and Breaking Director.
  • Partner with Finance on cost control, budgeting, and margin protection.
  • Anticipate bottlenecks and create scalable workflows.
  • Serve as escalation point for operational issues (e.g., inventory discrepancies, shipment delays).
  • Ensure strict compliance with security protocols for high-value products.

What We're Looking For

  • 10+ years of operations leadership in multi-channel retail/e-commerce.
  • Experience managing store, digital fulfillment, and event operations simultaneously.
  • Familiarity with ERP and Shopify systems.
  • Track record of scaling processes in high-growth environments.
  • Bonus: Trading card/collectibles industry knowledge.

Compensation & Benefits

  • Salary range: $110,000 – $145,000 base + performance bonuses.
  • Health Insurance Reimbursement.
  • PTO, paid holidays, and staff discounts.
  • Leadership role in shaping a high-growth, innovative brand.

Job Type: Full-time

Pay: $110, $145,000.00 per year

Benefits:

  • Employee discount
  • Paid time off

Ability to Commute:

  • Cooper City, FL Required)

Work Location: In person



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