Administrative Assistant

Carrico Pediatric Therapy Inc. is a private clinic that provides occupational, physical and speech therapy services to children 0-18 years of age across multiple counties in Southern California. Our team of compassionate clinicians are dedicated to be life long learners. We provide mentorship and support to all staff from day one. We respect everyone's work-life balance and as a company we support a positive work culture.

Each Carrico clinic is designed with the goal to provide a warm and welcoming work environment and use state of the art equipment to patients and their families. We currently have clinics in the city of San Dimas, Rancho Cucamonga, Murrieta, and Fullerton.

We are looking for an Administrative Assistant to join our growing Carrico family in Rancho Cucamonga, CA.

Why do our employees love Carrico Pediatric Therapy Inc?

• We get to connect with our families and watch our little ones reach milestones.
• We get to be a part of a multidisciplinary team that provides OT, PT and ST.
• We get to service the needs of the community with different passion projects.
• We get to take part in a research team to help our profession continue to provide evidence-based practice. Currently, we are partnering up with USC in a research project that started in 2023.
• We get to be involved with the standardization of assessment tools used across the United States. In 2023, our team was involved with the standardization of the BOT-3 and previously helped with the standardization of the Bayley 4.
• We get to participate and help in our never-ending workshop hosting (previous courses include Beckman Oral Motor, SOS Approach to Feeding with Dr. Kay Toomey (biggest turn out of 160+ practitioners), and NDT Techniques with Lois Bly).
• We get to be a part of the Swallowing Fellowship Program to work towards our swallowing certification in the state of California.
• We have access to someone from Quality Control during the onboarding process to assist with our training. It does not matter if you are a new grad clinician or new to administration in the healthcare field, you have access to someone skilled in your division as needed to help you problem solve through your workload.
• Finally, being part of a positive work culture that nurtures a lifetime of learning.
• We have quarterly staff development days, covering multidisciplinary topics from our team members to further expand our knowledge in various areas.
• We have staff bonding days organized by the team to get to know each other a little bit more outside of work.
• We put families first and help the child function to the best of their ability in their own achievements and their family as a whole.

Responsibilities

Our Admin Assistant work collaboratively with the therapy team to provide evidence based practice to children 0-18 years of age in a fun, supportive and stimulating environment.

Competency

To perform the job successfully, and individual should demonstrate the following competencies:

1. Problem solving – Identifies and resolves the problems in a timely manner, develops alternative solutions, uses reason even when dealing with emotional topics.

2. Customer service – Responds promptly to patient's need, responds to requests from staff, maintains confidentiality with protected company and patient information

3. Oral communication – Responds professionally to questions, demonstrates good public speaking skills

4. Written communication – Writes clearly and informatively, able to read and interpret written information

5. Team work – Contributes to building a positive team spirit throughout all Carrico clinics

6. Quality management – Looks for ways to improve and promote quality, demonstrates accuracy and thoroughness

7. Diversity – Shows respect and sensitivity for cultural differences, promotes a harassment free environment

8. Adaptability – Adapts to changes in work environment, manages competing demands, able to deal with frequent change, delays, or unexpected events

9. Attendance and Punctuality – Is consistent at work and on time; ensures work responsibilities are covered when absent, arrives at meetings and appointments on time

10. Dependability – Commits to completing work and reaching goals and deadlines, covers for team when there is an absent

11. Initiative – Asks for and offers help when needed

12. Innovation – Generates suggestions for improve work, develop innovative approaches and ideas

13. Planning/Organizing – Prioritizes and plans work activities

14. Professional – Treats others with respect and consideration regardless of their status or position

15. Quality – Demonstrates accuracy and thoroughness, looks for way to improve and promote quality

16. Quantity – Strives to improve and/or increase productivity

17. Safety and Security – Understand safety and security procedure, reports potentially unsafe conditions, uses equipment and materials properly

Job Type: Full-time

Pay: From $19.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Retirement plan
• Vision insurance

Work Location: In person