Full-Time Dental Receptionist

1 day ago

Milwaukee, Wisconsin, United States The Dentists South Shore Full time

Join Our Team as a Dental Receptionist at The Dentists South Shore

Are you an exceptional and enthusiastic individual looking to be part of a dynamic, patient-focused dental practice? The Dentists South Shore is growing, and we are looking for a professional, friendly, and detail-oriented dental receptionist to join our team

Key Qualifications:

  • Previous dental or medical front office experience preferred
  • Excellent verbal and written communication skills
  • Strong customer service mindset with a professional and friendly demeanor
  • Comfortable discussing treatment fees, payments, balances, and office policies with patients
  • Ability to multitask and stay organized in a fast-paced environment
  • Strong attention to detail and accuracy with scheduling and patient information
  • Experience with or willingness to learn dental software and technology
  • Reliable, punctual, and professional in appearance and attitude
  • Ability to work independently while also being a team player
  • Willingness to learn and accept coaching and feedback

Compensation: Competitive, based on experience.

Hours: Monday – Thursday (7:00 AM – 7:00 PM), Friday (until 3:00 PM), and Saturday (8:00 AM – 1:00 PM).

Key Responsibilities:

  • Greet patients warmly and provide excellent customer service at check-in and check-out
  • Schedule, confirm, and manage appointments accurately to support efficient daily flow
  • Answer phones, texts, and emails promptly and professionally
  • Verify insurance and communicate benefits clearly to patients
  • Collect co-pays, balances, and payments at the time of service
  • Review patient accounts and assist with follow-up on outstanding balances
  • Communicate effectively with providers, hygienists, and team members throughout the day
  • Maintain accurate patient records and protect patient confidentiality (HIPAA compliance)
  • Enforce office policies consistently, including cancellation and financial policies
  • Support team needs such as scanning, filing, and assisting during busy times

Apply today and take the next step in your dental career with The Dentists South Shore

Job Type: Full-time

Benefits:

  • Employee discount
  • Health insurance
  • Paid time off
  • Retirement plan

Experience:

  • Dental receptionist: 2 years (Required)

Work Location: In person

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