Receptionist - Part Time

4 days ago

Milwaukee, Wisconsin, United States OVATION COMMUNITIES Full time

Job Details
Job Location:    JHCC-SNF - MILWAUKEE, WI
Position Type:    Part Time
Salary Range:    Undisclosed
Job Shift:    PM - 2nd

Description

Are you ready to join an outstanding team?   We are currently looking for a part time Receptionist to join our team.

Part-Time, 2nd shift (0.6 FTE) 3:00pm-8pm

Also working rotating weekends  

PRIMARY PURPOSE OF POSITION: Performs general reception duties and general clerical duties to maintain an efficient operation at the front desk area. Assists residents, visitors, and staff requests.  Acts as the first contact person for all visitors. Provides front line security.  

JOB DUTIES:

  1. Maintains the order and cleanliness of the reception area to provide a professional ambiance.
  2. Greets and monitors visitors coming in and going out of the building.
  3. Answers phones for incoming calls, directs calls to appropriate person(s), handles inquiries as necessary.
  4. Ability to display patience and understanding with residents and staff at all times and offer superior customer service.
  5. Monitors security screens and building entry. Follows security procedures, i.e., visitors signing in and out and distributing visitor passes, etc. Notifies appropriate personnel of potential problems that are observed.
  6. Monitors and reacts within prescribed policy to emergency boards and systems located at the reception desk, such as fire warning panels, pull cord alarms, etc.
  7. Acts as disaster procedure liaison in case of emergency (i.e., notify the appropriate personnel of emergency situations, follow Emergency and Disaster protocols, etc.)
  8. Makes announcements as necessary for the entire building, or floor by floor, for both residents and staff.
  9. Participates in interactions with residents and families that contribute to a positive lifestyle for residents.
  10.  Creates and electronically distributes an accurate shift report.
  11. May be required to perform some secretarial and support functions to assist with the smooth flow of operations.
  12.  Perform other duties as assigned.
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