Experience Guide

1 week ago

Wake Forest, North Carolina, United States The NOW Wake Forest Full time $37,440 - $50,000 per year


Benefits:
  • An environment where diversity is celebrated
  • A positive, empathetic, and supportive team and company
  • Team member discounts
  • Aesthetically inspiring work environment
  • Career growth opportunities
  • Competitive compensation + generous commissions
  • 401(k) matching
  • Bonus based on performance
  • Free uniforms
  • Opportunity for advancement
  • Paid time off
  • Training & development


Schedule / Expected Work Hours:
  •  Ability to work flexible hours, including evenings, weekends, holidays
  • Sunday- Saturday Open 10am-8pm
Job Summary The Experience Guide is responsible for the guest experience, selling enhancements and memberships, maintaining the reception area, and ensuring the seamless daily operations of the boutique. This includes but is not limited to greeting and assisting guests regarding services and products, booking appointments, promoting memberships, customizing the guest's massage, and handling payment for services performed.
Responsibilities
  • Provide top-level service for guests and team members.
  • Warmly greet and check in guests.
  • Actively drive enhancement, membership, and gift card sales by passionately educating guests about our services, memberships, and retail offerings.
  • Accurately and effectively book, edit, and cancel massage appointments.
  • Open/close the boutique each day according to standard operating procedures.
  • Resolve guest issues.
  • Ensure guest areas are maintained to standard.
  • Maintain a positive attitude and contribute toward a healthy & happy workplace.
  • Collaborate with the leadership team to ensure best practices and foster innovation.
Qualifications
  • Sales and service-related experience preferred.
  • Ability to be efficient and detail-oriented in a fast-paced environment.
  • Must have enthusiasm and possess excellent guest service skills.
  • Strong communication skills including actively listening, empathizing, and being the subject matter expert for all things The NOW
  • Enjoy working with people and possess a friendly and outgoing personality.
  • Possesses problem-solving and troubleshooting skills.
  • Must be a team player.
Company Overview The NOW Massage was designed as an oasis to disconnect from the outside world and reconnect within. The NOW Massage's goal is to offer high-quality, customizable massage services without the time commitment and cost of a traditional spa. The NOW Massage's interiors have been recognized by the press and influencers for its elevated aesthetic, inspired by exotic destinations from around the world. With boutiques currently open from coast to coast and steady expansion on the horizon, The NOW Massage is looking forward to bringing its thoughtfully crafted menu, healing products, and signature design to cities all over the United States. For more information, please visit
Company Purpose/Mission Self-Care is Essential The NOW is designed as a refuge to help you disconnect from the outside world and reconnect within. We are where you go to turn down the noise so you can listen to what your body needs. We say show up for yourself so you can better support others. Relax your body. Reset your soul. Start NOW. We design our services to be convenient, affordable, and high-quality always. The menu of customizable enhancements makes personalizing your service simple. Our interiors are recognized for their elevated aesthetic, inspired by exotic destinations from around the world.

Company Values Brand Truths LIVE IN THE NOW Be Present. Take time to recharge and reconnect within. KINDNESS IS MAGIC Positive energy always. Create a circle of warmth and compassion from welcoming guests to giving back to your community. CARE FOR THOSE WHO CARE FOR OTHERS Foster an environment where team members feel valued, recognized, and rewarded.  AUTHENTICITY ALWAYS Open and transparent communication with our inner circle and guests.

Compensation: $ $18.00 per hour

The NOW Massage was designed as an oasis to disconnect from the outside world and reconnect within. The NOW Massage's goal is to offer high-quality, customizable massage services without the time commitment and cost of a traditional spa. The NOW Massage's interiors have been recognized by press and influencers for its elevated aesthetic, inspired by exotic destinations from around the world. With boutiques currently open from coast to coast and steady expansion on the horizon, The NOW Massage is looking forward to bringing its thoughtfully crafted menu, healing products and signature design to cities all over the United States. For more information, please visit



This franchise is independently owned and operated by a franchise owner. Your application will go directly to the franchise owner, and all hiring decisions will be made by the management of this franchise. All inquiries about employment at this franchise should be made directly to the franchise location, and not to The NOW Massage Corporate.

  • Commercial Electrical Lead

    2 weeks ago

    Wake Forest, North Carolina, United States Cow Dog Electric Full time $172,800 per year

    Job SummaryWe are seeking a skilled Commercial Lead Electrician with at least FOUR years experience. The ideal candidate will oversee electrical projects, provide technical guidance, and ensure the successful completion of electrical installations. Clean driving record required. You will receive a work vehicle and power tools. We do residential and...

  • Equipment Service Technician

    2 weeks ago

    Wake Forest, North Carolina, United States Hotsy Cleaning Systems Full time $50,000 - $75,000 per year

    Job DescriptionFirst Shift*-*No Weekends & Home Every NightWake Forest, NC | Full-Time | $23-$25 per hourAbout The RoleHotsy, the leader in industrial hot water high-pressure cleaning equipment, is hiring a Field Service Technician. We have 13 locations across 5 states, and our company focuses on quality people—because we know that great employees make a...

  • Teacher Candidate Pool

    1 day ago

    Wake Forest, North Carolina, United States Casa Esperanza Montessori Charter School Full time

    REPORTS TO: School LeaderSUPERVISES: May coordinate and direct the activities of Co-Teachers.PURPOSE: To provide quality instruction to students in accordance with the Montessori philosophy and the North Carolina Standard Course of Study.DUTIES AND RESPONSIBILITIESEffective planning and assessment of the school's current curriculum. Guiding...

  • Retail Specialist

    1 week ago

    Wake Forest, North Carolina, United States PayMoreWakeForest Full time $30,000 - $60,000 per year

    Do you Geek Out Over Fun Tech?If you love diving into the world of cutting-edge gadgets like video games, computers, drones, VR headsets, cellphones, and more, this is your dream job At PayMore Wake Forest, our Retail Sales Associates get hands-on every day with the coolest technology—testing, evaluating, and showcasing devices that excite tech enthusiasts...

  • Retail Sales Associate

    1 day ago

    Wake Forest, North Carolina, United States CAR Audio & Security Full time

    Now Hiring: Part-Time Sales Associate – Car Audio Shop (Locally Owned & Growing)Are you passionate about car audio and helping people find the perfect setup for their ride? We're a locally owned and growing car audio shop known for high-quality sound systems, custom installations, and vehicle electronics. Whether it's upgrading a factory stereo or building...

  • Field Service Technician II

    4 days ago

    Wake Forest, North Carolina, United States Mitsubishi Electric Power Products Inc Full time

    Powering Innovation, Delivering Excellence: Leading the Future of Critical Power SolutionsMEPPI's Service Center Division (SCD) is looking for a talented Field Service Technician II to provide service, troubleshooting, and repair support for single- and three-phase Uninterruptible Power Supplies (UPS) and peripherals. In this role, you'll deliver hands-on...

  • Loan Process Automation Developer Trainee

    6 days ago

    Wake Forest, North Carolina, United States SECU Full time

    If you are motivated and believe in the credit union philosophy of "People Helping People," join our teamPurposeLoan Process Automation is a project driven department where the content of assignments and duties constantly varies. This position interacts regularly with all departments of Loan Administration, as well as other user groups and developers, to...

  • Database Administrator II

    5 days ago

    Wake Forest, North Carolina, United States N.C. Department of Information Technology Full time

    AgencyDepartment of Information TechnologyDivisionChief Deputy SCIOJob Classification TitleDatabase Administrator II (NS)Position Number GradeDT10About UsThe N.C. Department of Information Technology (NCDIT) serves as the Technology Center for the State of NC. Services that NCDIT provides reach a client base of state and local government agencies, as well as...

  • Behavior Technician

    5 days ago

    Wake Forest, North Carolina, United States Kind Behavioral Health Full time

    Do you want to the change the lives of children with Autism? Would you rather spend your day crawling in tunnels, sliding down slides, and swinging as high as you can, rather than sitting at a desk? Can you blow bubbles, play hopscotch and win freeze dance over and over and be just as excited each time? Is Encanto secretly (or not so secretly) your favorite...

  • veternary assistant

    1 week ago

    Wake Forest, North Carolina, United States Banfield Pet Hospital Full time $40,000 - $70,000 per year

    Veterinary Assistant Careers at Banfield Pet HospitalThis posting will remain open for a minimum of two weeks or until a sufficient pool of qualified applicants has been received.For those who want to put their love of pets into action, there are few jobs more rewarding than that of Vet Assistant. While working closely with other pet health care...