Business Office Surgery Counselor
1 week ago
The Baton Rouge Clinic is seeking a dedicated and detail-oriented Surgery Counselor to join our busy Surgery Department. This position plays an essential role in guiding patients through the surgical process and ensuring they receive the highest level of care and support.
Responsibilities:
- Verify patient health insurance coverage and obtain required pre-certifications and authorizations.
- Collect payments prior to the scheduled date of surgery, including processing credit card payments by phone.
- Collaborate closely with physicians, nurses, and other clinical team members to coordinate patient care.
- Maintain and update patient accounts accurately and efficiently.
- Provide compassionate and professional assistance to patients regarding scheduling, billing, and insurance questions.
Qualifications:
- Minimum of 1 year of experience in a medical billing office.
- Direct experience working on either the provider or insurance side in a customer service setting.
- Familiarity with contracted managed care companies.
- Working knowledge of CPT coding and medical terminology.
- Proficient in ten-key by touch and basic bookkeeping skills.
- Strong attention to detail and excellent communication and interpersonal skills.
- Ability to work effectively in a fast-paced, patient-focused environment.
- Commitment to upholding The Baton Rouge Clinic's standards of excellence in patient care and service.
Job Type: Full-time
Pay: From $15.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Referral program
- Vision insurance
Work Location: In person
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