Room Service Server

2 weeks ago

Miami Beach, Florida, United States HHM Hotels Full time $25,000 - $40,000 per year

Opportunity: Room Service Server

Set up, deliver, and retrieve food and beverage orders to/from guest rooms and hospitality suites in accordance with established guest service and sustainability standards.

Potential Career Path

Server – Room Service Supervisor – Room Service Manager

Essential Job Functions

  • Set up and deliver food and beverage orders.
  • Conduct floor sweeps and retrieve food and beverage trays.
  • Set up and deliver VIP amenities.
  • Service hospitality suites in accordance with banquet event orders and established policies and procedure.
  • Abide by state, federal and corporate liquor requirements pertaining to serving alcoholic beverages.
  • Complete shift side work as outlined in the hotel's operating policies and procedures.
  • Respond to customer needs, issues, comments and problems to ensure a quality experience and enhance future sales.
  • Report all communication to immediate shift supervisor.
  • Perform cash handling responsibilities in accordance with company policies and procedures.
  • Follow sustainability guidelines and practices related to HHM's EarthView program.
  • Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
  • Perform other duties as requested by management.

Position Requirements

  • High school diploma or equivalent.
  • Previous food service experience preferred.

Work Environment and Context

  • Work schedule varies and may include working on holidays and weekends.
  • Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching, stooping, kneeling, or crouching.

What We Believe

People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It

Managed by HHM Hotels

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