Housing Case Manager

Position Summary:

Provide individualized, strength-based support to youth and young adults (YYAs) experiencing homelessness. Support YYAs in quickly securing safe and stable housing while connecting them to resources that promote long-term stability and overall well-being. Work closely with clients to create individualized plans that emphasize self-sufficiency, community integration, and holistic care, tailored to each client's unique needs and strengths. This role requires active collaboration and teamwork to meet client needs, achieve program goals, and ensure consistent adherence to policies and procedures.

Responsibilities:

Case Management and Client Support

• Provide Individualized Housing-Focused Case Management services, life skills education, and linkage to educational, employment, financial, housing, medical, and other social resources tailored to the client's treatment plan goals.
• Foster life skill development, daily functioning restoration, social skills enhancement, and housing stability through personalized support, meeting clients where they are, to empower them to overcome challenges and achieve their goals.
• Develop and oversee implementation of Individualized Treatment Plans with clients and service teams, identifying strategies or treatment options to provide adequate services and life skills-building activities to ensure progress toward client goals.
• Engage, mentor, and meet with clients daily or weekly (as per program standards), promoting trusting relationships while delivering case management services that align with Housing First for Youth principles, including client choice and trauma-informed approaches.
• Assist clients in developing schedules to track activities and appointments, ensuring consistency and follow-through. Accompany YYAs to court dates, SSI hearings, and other appointments, advocating for their needs when appropriate.
• Assist YYAs in developing an exit plan and provide aftercare services based on client agreement to ensure long-term housing stability.

Collaboration and Coordination

• Act as a central point of communication among team members to promote a collaborative and effective approach to providing individualized, youth-centered support. Regularly evaluate progress to ensure client goals are achieved and adjust strategies as needed.
• Collaborate with and maintain communication with Daybreak providers as well as external community providers to ensure clients advance toward their Individualized Treatment Plan goals
• Coordinate and delegate client activities to the service team, ensuring the needs of YYAs are met and barriers to their success are identified and addressed. Actively follow through on delegated responsibilities, providing support and guidance as needed to ensure barriers to success are identified, addressed, and resolved in a timely manner.

Documentation and Compliance

• Maintain a minimum of 72 hours of monthly productivity according to standards set by Senior Management by providing individual and groups services, as appropriate.

Education & Experience

• Bachelor's degree in Social Work or a related field from an accredited four-year college or university is required.
• LSW/LPC licensure is preferred.
• At least two (2) years of experience in program development and/or case management is required
• At least two (2) years of experience working directly with youth and young adults required; those experiencing homelessness or housing instability preferred

It is the policy of Daybreak to ensure that the facility is in compliance with all license requirements and that all employees are fit for duty. Once a conditional offer of employment has been given, Daybreak requires that all prospective employees sign a background check release form and pass pre-employment testing before a start date may be given.

Background Check

Daybreak is required by State of Ohio law to perform a criminal background check, which includes fingerprinting, of eligible applicants. In addition to the fingerprints, Daybreak requires the following additional background checks.

• Federal Exclusion databases including:
  • National Sex Offender Registry
  • Office Inspector General (OIG)
  • Nurse Aide Registry
  • SAM
  • of Developmental Disabilities (DODD)
• Motor Vehicle Report

Pre-employment Testing

The following pre-employment tests will be conducted at Daybreak's expense. Tests include:

• A tuberculin skin test or chest x-ray (by a physician of Daybreak's choosing)
• A urine drug screening (by a testing facility of Daybreak's choosing)

Should the pre-employment reviews indicate that the prospective employee does not meet the employment requirements, Daybreak has the option of either not hiring the person or postponing employment until the condition prohibiting employment has been removed.

If the background or pre-employment checks contain information that the applicant has committed, been convicted of, or pleaded guilty to any criminal offense, unless the charge was a minor misdemeanor not involving violence or a sexual offense at least 5 years old, or if the applicant refuses to submit fingerprints for a criminal background check, the conditional offer of employment will be withdrawn immediately.

Pursuant to SB 38 (child-serving agency), if it is determined that the applicant has committed one of the disqualifying events listed on the attached Ohio Revised Code Disqualifier sheet may prevent employment at Daybreak.