Senior Solutions Consultant

As part of Diabsolut's continued growth, we are excited to expand our Pre-Sales team with a Senior Solutions Consultant position reporting directly to the Director of Solution Engineering. This fully remote role is open only to candidates located in the Eastern Time (EST) or Atlantic Time (AST) zone within North America. Candidates must be able to maintain working hours aligned with EST or AST business schedules. The Senior Solutions Consultant plays a critical role in partnering with our Sales and Delivery team to drive revenue growth by crafting and presenting compelling Salesforce solution proposals that address client needs. This position blends technical expertise, business acumen, and sales strategy to articulate the value of our offerings, accelerate deal cycles, and differentiate Diabsolut in the marketplace.

Primary Responsibilities:

• Lead solution discovery workshops with prospective clients to uncover business challenges, technical requirements, and success criteria, aligning proposed solutions to their objectives.
• Scope out and design tailored Salesforce Service Cloud solutions, including Case Management, Knowledge Management, Self-Service Issue Resolution, Field Service Management, Project Management, and Quote-to-Cash processes, that address client-specific business needs and demonstrate the value of our offerings.
• Collaborate closely with the Sales team to strategize on account plans, identify opportunities, and develop win themes for pursuits. Deliver engaging product demonstrations and presentations that clearly convey complex technical capabilities to non-technical stakeholders.
• Contribute to RFP/RFI responses, ensuring alignment with client requirements and positioning Diabsolut as the partner of choice. Stay abreast of Salesforce platform updates to ensure accurate, up-to-date solution designs and positioning.
• Act as a trusted advisor to clients, positioning yourself as an expert in Salesforce Service Cloud and the Quote-to-Cash lifecycle, while identifying opportunities for future value realization.
• Collaborate with Product, Marketing, and Delivery teams to maintain relevant solution assets, demos, and thought leadership content.

Qualifications:

• 3+ years of experience in Pre-Sales, Solution Engineering, or Solutions Consulting for Salesforce, or related SaaS platforms.
• Deep expertise in Salesforce Service Cloud, with a strong understanding of positioning in enterprise environments.
• Proven experience delivering impactful demos, workshops, and technical presentations that win over business and technical stakeholders.
  Exceptional communication and storytelling skills, with the ability to translate complex solutions into business value narratives. Experience collaborating closely with Sales teams on deal strategy and sales cycles.

Preferred Requirements :

• Salesforce certifications (e.g., Salesforce Administrator, Certified Service Cloud Consultant) are highly desirable
• Background in Professional Services a plus

About Diabsolut:

At Diabsolut, we offer innovative Salesforce and Certinia solutions to help organizations across diverse industries achieve success and deliver exceptional services. As a Salesforce Summit Consulting Partner and Certinia Premier Partner, we provide specialized expertise in Education Cloud, Revenue Cloud, Field Service, Certinia Professional Services Cloud, Customer Success Cloud, Accounting, and more. Our mission is to empower clients with not only adaptable solutions but also the knowledge to navigate future challenges confidently. We pride ourselves on building long-lasting relationships alongside robust, scalable solutions.