Customer Service Representative

6 days ago

Miami, Florida, United States Alphabe Insight Inc Full time CA$54,000 - CA$78,000
Company Description

At SkillBridge Academy, we are dedicated to shaping the next generation of professionals through innovative training programs, personalized development, and a results-driven learning experience. Our mission is to empower individuals with the skills and confidence they need to excel in their chosen careers.

We believe in fostering a collaborative and growth-oriented environment where ideas are valued, achievements are recognized, and potential is limitless

Job Description

Job Description

Job Description:

We are seeking a dedicated Customer Service Representative to join our team in Halifax. In this role, you will be the first point of contact for our clients, ensuring a seamless and professional customer experience. You will play a key role in supporting our mission by delivering high-quality service and building strong client relationships.

Responsibilities:

  • Respond promptly to customer inquiries via phone, email, and chat.

  • Resolve customer issues efficiently and professionally.

  • Maintain accurate records of customer interactions and transactions.

  • Collaborate with internal teams to ensure timely solutions.

  • Provide feedback and insights to improve service processes and customer satisfaction.

Qualifications

Qualifications

  • High school diploma or equivalent; associate or bachelor's degree is a plus

  • Proven experience in a customer service or client support role

  • Excellent verbal and written communication skills

  • Strong problem-solving abilities and attention to detail

  • Proficient in basic computer applications and data entry

  • Ability to remain calm and courteous under pressure

  • Dependable, punctual, and self-motivated

Additional Information

Benefits

  • Competitive salary: $54,000 – $78,000 per year.

  • Opportunities for professional growth and career development.

  • Skills development and training programs.

  • Supportive and inclusive work environment.

  • Full-time position with standard working hours.

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