Senior Director, Governance Solutions Expert

About Us

Diligent is the AI leader in governance, risk and compliance (GRC) SaaS solutions, helping more than 1 million users and 700,000 board members to clarify risk and elevate governance. The Diligent One Platform gives practitioners, the C-Suite and the board a consolidated view of their entire GRC practice so they can more effectively manage risk, build greater resilience and make better decisions, faster. 

At Diligent, we're building the future with people who think boldly and move fast.  Whether you're designing systems that leverage large language models or part of a team reimaging workflows with AI, you'll help us unlock entirely new ways of working and thinking.  Curiosity is in our DNA, we look for individuals willing to ask the big questions and experiment fearlessly - those who embrace change not as a challenge, but as an opportunity.  The future belongs to those who keep learning, and we are building it together.  At Diligent, you're not just building the future - you're an agent of positive change, joining a global community on a mission to make an impact.

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Position Overview:  

The Senior Director, Governance Solutions Expert will provide consultative guidance to strategic customers, ensuring successful adoption and expansion of Diligent's Governance solutions. This role requires deep expertise in global GRC processes and focuses on business development, implementation, and thought leadership. This position will be instrumental in building a high-performing cross-functional team to grow our Governance business, fostering strong client relationships, and leading a range of governance and advisory projects. This position requires a strong client-first mentality and a proactive approach to driving business initiatives, ensuring continuous improvement, and providing strategic direction. 

Key Responsibilities  

• Serve as trusted advisor and thought partner to enterprise prospects and clients during sales process and implementation and assist in business development. 
• Provide strategic guidance on GRC program design and best practices. 
• Lead executive-level discussions on regulatory compliance and risk management strategies. 
• Develop segment and industry-specific use cases and implementation roadmaps working with cross-functional teams. 
• Mentor client teams on GRC maturity models and program optimization. 
• Represent the company at industry conferences and client forums as a thought leader and speaker. 
• Collaborate with product teams to ensure the Diligent One Platform remains ahead of market and regulatory needs. 
• Work with product marketing and marketing teams to ensure that external collateral and internal training materials address evolving client needs. 
• Lead governance and advisory projects, delivering high-quality outcomes for clients. 
• Draft and circulate governance-related updates and legislative insights for clients and internal teams. 
• Foster strong working relationships with both clients and internal colleagues. 
• Champion continuous improvement, minimizing risks and promoting a high standard of service delivery. 

Required Experience/Skills  

• Proven experience in a leadership role within corporate services, governance, or a related field. 
• Strong business development skills with the ability to drive growth initiatives. 
• Experience with implementing and managing enterprise-wide risk, compliance, and governance programs. 
• Ability to engage C-level executives and business leaders across organizations ranging from legal, compliance, technology and IT.  
• Strategic leadership and operational capabilities to help customers develop objectives while driving operational excellence.  
• Former C-suite executive, legal or corporate secretary leadership experience (Chief Legal Officer, General Counsel, Corporate Secretary, etc.). 
• 10-15+ years of operational experience in regulated industries (Financial Services, Healthcare, Energy, etc.). 
• Deep understanding of regulatory frameworks (SOX, GDPR, HIPAA, PCI-DSS, etc.) and reporting obligations. 
• Strong communication and interpersonal skills, capable of building trust with clients and colleagues. 
• Strategic thinker with the ability to drive innovation and continuous improvement.
• Up-to-date knowledge of market trends, governance, and legislative requirements. 
• Proactive and solution-oriented, with excellent problem-solving skills. 

U.S pay range $180,000—$210,000 USD

What Diligent Offers You 

• Creativity is ingrained in our culture. We are innovative collaborators by nature. We thrive in exploring how things can be differently both in our internal processes and to help our clients
• We care about our people. Diligent offers a flexible work environment, global days of service, comprehensive health benefits, meeting free days, generous time off policy and wellness programs to name a few
• We have teams all over the world. We may be headquartered in New York City, but we have office hubs in Washington D.C., Vancouver, London, Galway, Budapest, Munich, Bengaluru, Singapore, and Sydney.
• Diversity is important to us. Growing, maintaining and promoting a diverse team is a top priority for us. We foster and encourage diversity through our Employee Resource Groups and provide access to resources and education to support the education of our team, facilitate dialogue, and foster understanding.

Diligent created the modern governance movement. Our world-changing idea is to empower leaders with the technology, insights and connections they need to drive greater impact and accountability – to lead with purpose. Our employees are passionate, smart, and creative people who not only want to help build the software company of the future, but who want to make the world a more sustainable, equitable and better place. 

Headquartered in New York, Diligent has offices in Washington D.C.,  London, Galway, Budapest, Vancouver, Bengaluru, Munich, Singapore and Sydney.   To foster strong collaboration and connection, this role will follow a hybrid work model. If you are within a commuting distance to one of our Diligent office locations, you will be expected to work onsite at least 50% of the time. We believe that in-person engagement helps drive innovation, teamwork, and a strong sense of community.

We are a drug free workplace. Diligent is proud to be an equal opportunity employer. We do not discriminate based on race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, childbirth, physical disability, mental disability, age, military status, protected veteran status, marital status, registered domestic partner or civil union status, gender (including sex stereotyping and gender identity or expression), medical condition (including, but not limited to, cancer related or HIV/AIDS related), genetic information, or sexual orientation in accordance with applicable federal, state and local laws. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Diligent's EEO Policy and Know Your Rights. We are committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at

To all recruitment agencies: Diligent does not accept unsolicited agency resumes. Please do not forward resumes to our jobs alias, Diligent employees or any other organization location. Diligent is not responsible for any fees related to unsolicited resumes.

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