Director - Incentive Design & Governance

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.

Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

The Colleague Experience Group (CEG) has a simple vision: to provide a great colleague experience every day. We obsess over understanding the colleague experience at a deeper level to co-create simple and great ways of working that enable everyone to be and deliver their best. We make a difference in the lives of our people, providing a culture of learning and collaboration, and helping them with what they need to succeed and thrive. We have their backs as they grow their skills, conquer new challenges, or even take time to spend with their family or community. And when they're ready to take on a new career path, we're right there with them, giving them the guidance and momentum into the best future they envision.

How will you make an impact in this role?

Ensuring we have the right compensation in place for employees and ensuring that our incentive plans drive business results is core to delivering on our company strategic imperatives. This is an exciting opportunity to be a key contributing member of Incentive Design & Governance (IDG) team. This role will report to the Vice President, IDG, and is responsible for leading a team to oversee and consult on incentive compensation in multiple business units as well as wider total compensation activities and projects that drive performance and rewards.   

Responsibilities: 

• Act as the incentive compensation and governance center of excellence (COE) for multiple business units and the Colleague Strategic Partner (CSP) community, advising on incentive guiding principles, processes, and policies 
• Serve as Secretary to the Incentive Governance Committee, overseeing the end-to-end committee process from agenda setting and material preparation, to stakeholder engagement and decision documentation, ensuring all matters presented for review are fully vetted, risk-balanced, and aligned with enterprise standards 
• Continuously evolve the standards of the committee, exampling risk-balanced leadership 
• Collaborate extensively with Global and International Compensation, Compliance, Legal, Risk, and other key stakeholders to shape and implement incentive a framework that balances business growth with sound risk management 
• Serve as the primary contact and strategic advisor to senior business leadership on all aspects of incentive design and governance, including performance-based plans, contests, and referral programs, ensuring programs are equitable, effective, and in compliance with both policy and regulatory standards 
• Leverage learnings and best practices from committee deliberations to enhance and strengthen overall governance framework 
• Challenge the status quo and implement innovative solutions to existing processes that uphold framework, while tailoring to the intricacies of each market 
• Effectively and efficiently manage business expectations and raise appropriate issues to Senior Leadership 
• Partner across the company to drive continuous improvement in total compensation 

Minimum Qualifications 

• 8+ years demonstrated experience in incentive compensation, general compensation, governance, and exposure to a broad range of compensation practices 
• Proven leadership experience and demonstrated ability to develop talent 
• Experience designing and governing elements of total compensation programs 
• Self-starter attitude with ability to learn quickly and work independently 
• Ability to communicate to and influence senior leaders, and demonstrated ability to work with multiple stakeholders 
• Proven experience successfully managing multiple, multi-faceted projects and producing quality deliverables on time 
• Excellent interpersonal skills with the ability to develop strong relationships with individuals at all levels within the organization 
• Ability to manage tasks and subject matter with considerable sensitivity, discretion, and judgment 

Preferred Qualifications 

• Risk governance mindset 

Salary Range: $123,000.00 to $215,250.00 annually + bonus + benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

• Competitive base salaries 
• Bonus incentives 
• 6%25 Company Match on retirement savings plan 
• Free financial coaching and financial well-being support 
• Comprehensive medical, dental, vision, life insurance, and disability benefits 
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 
• 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy 
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) 
• Free and confidential counseling support through our Healthy Minds program 
• Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

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Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions