Administrative Assistant

1 week ago

Greenville, South Carolina, United States Palmetto State Roofing & Sheet Metal Full time $45,000 - $60,000 per year

Company Description

Palmetto State Roofing & Sheet Metal, established in 1972 and located in Greenville, SC, is committed to delivering quality workmanship, premium customer experiences, and reliability. As licensed contractors in six states, including South Carolina, North Carolina, Georgia, Tennessee, Florida, and Virginia, we prioritize honesty, safety, and accountability. Our clients include notable names like Lowes, Ingles and various educational and athletic facilities, among others.

Role Description

Job Title: Assistant to the Production Manager and Service Manager

Location: Greenville, SC

Job Type: Full-Time

Job Summary:

We are seeking a highly organized and proactive Assistant to support both our Production Manager and Service Manager. This role is ideal for a detail-oriented individual who thrives in a fast-paced environment and can manage multiple tasks efficiently. You will play a key role in coordinating daily activities, facilitating communication between departments, and ensuring smooth operations in both production and service areas.

Production Support:

Assist with scheduling production runs and managing production calendars.

Monitor inventory levels and coordinate with suppliers to ensure timely material delivery.

Track production progress and update relevant stakeholders on timelines and issues.

Help maintain compliance with safety and quality control standards.

Prepare reports, logs, and documentation related to production activities.

Support the Production Manager in resolving production delays or disruptions.

Service Support:

Schedule and coordinate service calls, technician dispatches, and customer appointments.

Maintain service records, work orders, and customer service logs.

Follow up with customers to confirm service completion and satisfaction.

Assist in preparing quotes, invoices, and service reports.

Help ensure timely communication between service technicians, customers, and internal teams.

Monitor service inventory (parts, tools) and reorder as necessary.

General Administrative Duties:

Answer emails and phone calls, and direct inquiries to the appropriate manager or team.

Coordinate meetings, take meeting minutes, and follow up on action items.

Organize and maintain digital and physical filing systems.

Support both managers in day-to-day administrative tasks.

Qualifications:

High school diploma or equivalent required; associate or bachelor's degree preferred.

2+ years of experience in an administrative, production, or service coordination role.

Strong organizational and multitasking skills.

Excellent communication and interpersonal abilities.

Proficient in Microsoft Office Suite (Word, Excel, Outlook); experience with ERP or scheduling software is a plus.

Ability to work independently and as part of a team.

Strong problem-solving skills and attention to detail.

Working Conditions:

Office and shop floor environment; occasional interaction with production areas and service vehicles.

May involve occasional travel between job sites or vendor locations.

To Apply:

Please submit your resume and a brief cover letter outlining your experience and interest in the role to

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