Interconnection & MMR Manager, NA

Vantage Data Centers powers, cools, protects and connects the technology of the world's well-known hyperscalers, cloud providers and large enterprises. Developing and operating across North America, EMEA and Asia Pacific, Vantage has evolved data center design in innovative ways to deliver dramatic gains in reliability, efficiency and sustainability in flexible environments that can scale as quickly as the market demands.

Position Overview

This role is based in Santa Clara, CA. In alignment with our flexible work policy (3 days on site required, 2 days flexible).

The Interconnection & MMR Manager oversees interconnection operations across all Vantage North American campuses. This includes managing Meet Me Rooms (MMRs), cross-connects, carrier coordination, access control, and interconnection capacity. The role ensures efficient, secure, and compliant connectivity for customers while supporting sales and operational teams in delivering exceptional interconnection services.

Essential Job Functions

MMR & Interconnection Operations

• Manage MMRs across North America, overseeing fiber, copper, and coax cross-connect installations.

• Maintain accurate interconnection documentation and capacity tracking.

• Ensure timely provisioning, testing, and activation of interconnection services.

Access & Security Management

• Oversee MMR access control and enforce security standards with the security team.

• Maintain access logs and conduct regular audits to ensure compliance.

Carrier & Customer Coordination

• Serve as the primary contact for carriers, ISPs, and enterprise clients regarding interconnections.

• Collaborate with sales and support teams to address customer needs and resolve connectivity issues.

Collaboration with Operations & Construction

• Partner with site operations and construction teams on MMR expansion, cabling, and capacity planning.

• Ensure interconnection work aligns with infrastructure and maintenance schedules.

Network Planning & Optimization

• Monitor interconnection capacity and recommend upgrades to meet demand.

• Work with the network team to optimize traffic flows, redundancy, and performance.

Compliance & Documentation

• Ensure adherence to industry regulations, SLAs, and Vantage security policies.

• Maintain accurate records of interconnections, requests, and agreements.

Sales Support

• Support the Senior Director, Enterprise & Carrier Sales – NA, in client discussions.

• Provide technical insights and assist in designing interconnection solutions.

Additional Duties:

• Handle additional duties as assigned by Management.

Job Requirements

• Bachelor's degree in Telecommunications, Networking, IT, or related field (or equivalent experience).

• Strong understanding of interconnections, cross-connects, and data center networking.

• Experience with fiber optics, Ethernet, BGP, MPLS, and carrier networking.

• Familiarity with MMR operations and colocation environments.

• Experience managing access controls and coordinating with security teams.

• Excellent communication, organization, and documentation skills.

• Travel required is expected to be up to 5% but may increase over time as the business evolves.

• Availability for on-call support during critical issues.

Physical Demands and Special Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to handle or feel objects; reach with hands and arms; climb stairs; balance; stoop or kneel; talk and hear. The employee must occasionally lift and/or move up to 25 ps.

#LI-Hybrid  #LI-AH1

We operate with No Ego and No Arrogance. We work to build each other up and support one another, appreciating each other's strengths and respecting each other's weaknesses. We find joy in our work and each other, actively seeking opportunities to inject fun into what we do. Our hard and efficient work is rewarded with an above market total compensation package. We offer a comprehensive suite of health and welfare, retirement, and paid leave benefits exceeding local expectations.

Throughout the year, the advantage of being part of the Vantage team is evident with an array of benefits, recognition, training and development, and the knowledge that your contribution adds value to the company and our community.

Don't meet all the requirements? Please still apply if you think you are the right person for the position. We are always keen to speak to people who connect with our mission and values.

Vantage Data Centers is an Equal Opportunity Employer

Vantage Data Centers does not accept unsolicited resumes from search firm agencies. Fees will not be paid in the event a candidate submitted by a recruiter without an agreement in place is hired; such resumes will be deemed the sole property of Vantage Data Centers.