Account Executive

Join Upscope as our newest Account Executive, and take full ownership of inbound deals, customer relationships, and renewals in a growing SaaS team.

About the job

Employment type: Part-time, 3 days a week (Monday, Wednesday, Friday)

Location: Brickell, Miami (preferred) or remote anywhere in Florida

Compensation: $30.000 – $36.000 base salary (annual, part-time) + commission

We're looking for an Account Executive to take ownership of inbound sales and build genuine, long-term relationships with our customers. You'll handle deals from the very first conversation through to close, and continue working with customers after they sign - supporting renewals, spotting expansion opportunities, and making sure they're getting real value.

This is a hands-on, customer-facing role in a growing SaaS company. It's not about hard selling - it's about understanding problems, giving honest advice, being responsive, and making good commercial decisions.

Main responsibilities

Sales & new business

• Own inbound sales opportunities from first touch to close
• Run discovery calls and product demos that are tailored to each customer
• Handle pricing conversations and negotiations within clear guardrails
• Keep a healthy, well-managed pipeline of opportunities

Account management

• Own relationships with a set of customers post-sale
• Lead renewals and identify opportunities to expand accounts
• Be the main commercial point of contact for your accounts
• Proactively check in with customers to make sure they're happy and seeing value

Customer & internal collaboration

• Provide support cover via Intercom (chat/email) during agreed periods
• Work closely with product and customer ops to solve issues and improve the product
• Share customer feedback, objections, and feature requests with the wider team
• Keep CRM, account notes, and deal history up to date (nothing fancy - just accurate and useful)

About you

• 2-6 years' experience in B2B SaaS sales, account management, or a hybrid role
• Comfortable owning customer relationships from start to finish
• Strong communication and negotiation skills
• Commercially minded, but genuinely focused on long-term customer value
• Organised, proactive, and happy juggling a few things at once

Nice to have

• Experience with Intercom, CRMs, and other customer-facing SaaS tools

Apply for the job

Do you want to join our team as our new Account Executive? Then we'd love to hear from you

Benefits

We want to create a company that lets you do great work and is fun to work at. On top of your salary, you'll also get generous benefits. Please note that all the benefits for this role are pro-rata.

30 days PTO, increasing yearly

A Macbook & external monitor

Bonuses & profit share

Gym membership

Mindfulness allowance

Educational allowance

Medical insurance & sick days

Paid lunches at the office

Regular team drinks and events

• Occasional trips to our London HQ

A small but mighty team

As a small, bootstrapped and profitable software company, our team is tiny, but slowly growing. We like people who are fun, chill, and great at what they do.

Company values

People First

We put our team at the heart of everything, ensuring well-being comes before the bottom line.

Purpose-driven Solutions

Our passion guides us. We're dedicated to crafting genuine solutions, not just chasing revenue.

Value in Usage

Our products' real success? How much they're loved and used by our customers.

Enjoy the Journey

Here, it's about the experience, fair rewards, and making every day count.

Shared Success

Every achievement is a team win. We're in this journey together.

Proud Underdogs

Agile, lean, and always with that startup spirit — that's how we roll.

Be the Best Version of Yourself

We thrive on mutual respect, continuous growth, and backing each other up.

Our Miami Office

Our Miami office is located in the heart of Brickell in a modern building with all the amenities you can think of. It has a nice outdoor area and free lunch from any of the neighboring restaurants.

Apply for the job

Do you want to join our team as our new Account Executive? Then we'd love to hear from you

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