Director of First Impressions/Receptionist

3 days ago

San Antonio, Texas, United States Keller Williams Realty Full time

We're Hiring Director of First Impressions (Front Desk Coordinator)

Keller Williams City View

Please Note: Applications are being accepted now, but hiring will begin the second week of December.

Position Overview

The Director of First Impressions (DOFI) is the welcoming face and friendly voice of Keller Williams City View. This key role sets the tone for our culture by creating a warm, professional, and service-focused environment for agents, clients, and guests. The DOFI supports the daily operations of the office and ensures every interaction reflects our commitment to excellence.

This position will also support basic social media marketing, helping showcase office events, culture, and announcements across our platforms.

Key Responsibilities

  • Greet and assist agents, clients, and visitors with a warm, professional, and positive attitude.

  • Answer, screen, and direct phone calls promptly and accurately.

  • Oversee front desk operations, including mail, deliveries, and management of office supplies.

  • Maintain a clean, organized, and inviting reception area and shared spaces.

  • Provide administrative support to leadership, staff, and agents as needed.

  • Coordinate conference room scheduling, office events, and meeting logistics.

  • Assist with social media content creation, including capturing photos/videos, posting updates, and promoting office events.

  • Serve as the first point of contact for inquiries and ensure seamless communication.

  • Maintain confidentiality and professionalism at all times.

Qualifications

  • Excellent verbal and written communication skills.

  • Strong customer service mindset with a friendly, approachable demeanor.

  • Highly organized with strong attention to detail.

  • Ability to multitask, prioritize, and stay calm in a fast-paced environment.

  • Comfortable with basic social media platforms (Facebook, Instagram, etc.).

  • Previous administrative or customer service experience preferred.

Why Join Us?

At Keller Williams City View, you'll be part of a fun, collaborative, growth-minded team that values positivity and professionalism. This role is perfect for someone who loves helping others, enjoys staying organized, and wants to be at the heart of office culture.

Job Type: Part-time

Pay: $14.00 per hour

Work Location: In person

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