AI Enablement Advisor

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.

Job Summary

Do you live and breathe AI? Are you the person everyone comes to when a new AI tool drops because you've already tested it, tinkered with it, and figured out how to make it useful? At Comcast, we're applying AI with purpose to sharpen our competitive edge, transform the customer experience, enhance our products, and empower our employees. We're looking for an AI Enablement Advisor to be at the heart of that mission, a hands-on innovator who thrives on experimentation, loves to demystify AI for others, and can translate cutting-edge technology into real business impact.

Job Description

Job Description

As part of our AI Transformation team, you'll serve as a trusted partner to Comcast's senior leaders, helping them unlock the value of AI in their day-to-day workflows and decision-making. You'll combine curiosity, technical fluency, and strong business acumen to guide leaders in exploring new tools, building confidence, and driving meaningful change through AI adoption.

This is not your standard advisory role, it's for someone who lives at the intersection of AI and business. You'll spend your time exploring emerging tools, experimenting with productivity hacks, and translating your knowledge into practical, tailored solutions for Comcast's most senior leaders and their teams.

Your mission: make AI approachable, useful, and exciting. You'll design high-impact enablement experiences, uncover new use cases, troubleshoot in real time, and act as a constant source of inspiration on how AI can transform work at every level.

Success in this role requires a builder's mindset, a mix of technical curiosity, consultative problem-solving, and the ability to engage and educate executives with clarity, confidence, and creativity.

Core Responsibilities

• AI Guide & Partner: Act as a personal AI enabler for Comcast leaders, helping them explore, test, and adopt tools like Microsoft Copilot, ChatGPT, and emerging AI platforms.
• Tailored Training & Content: Create clear, engaging, and executive-ready onboarding guides, demos, and reference materials that make AI feel intuitive and valuable.
• Engaging Presentations: Deliver compelling presentations and 1:1 coaching sessions, making AI accessible while tying it directly to business impact.
• Use Case Discovery: Partner with leaders to identify opportunities, pilot ideas, and refine AI-powered workflows that drive productivity and smarter decision-making.
• Real-Time Troubleshooting: Serve as a trusted go-to resource for AI-related questions and challenges, collaborating with IT and product teams as needed.
• AI Storytelling: Translate complex AI concepts into everyday language and actionable guidance that resonates with non-technical audiences.
• Tooling roadmap: Identify new and innovative AI applications and tools that would drive impact for Comcast, its leaders, and teams.
• Trendspotting: Stay on the cutting edge of AI advancements and continuously bring fresh ideas, demos, and recommendations to inspire adoption.
• Strategic Alignment: Connect the dots between individual use cases and Comcast's broader AI strategy to maximize business value.

Qualifications

• Bachelor's degree in Computer Science, Information Systems, Business Administration, or related field (or equivalent practical experience).
• 4+ years of experience in consulting, technology enablement, digital transformation, or a related field.
• Demonstrated passion for AI—constantly experimenting with new tools and eager to share your learnings with others.
• Understanding of AI capabilities in tools like Microsoft Copilot, Notion AI, ChatGPT, and similar productivity platforms.
• Strong business acumen with the ability to identify what will resonate with senior executives.
• Proven success coaching or training non-technical stakeholders on technology adoption.
• Exceptional communication skills: able to distill complex topics into clear, compelling narratives.
• Natural curiosity and resilience—comfortable navigating ambiguity and learning fast.
• Experience engaging senior stakeholders with trust, empathy, and confidence.
• Ability to travel as needed for in-person executive engagements.

Why Comcast?

At Comcast, we're applying AI with purpose to sharpen our competitive edge, transform the customer experience, enhance our products, and empower our employees. This role puts you at the heart of that mission. You won't just be supporting adoption; you'll be shaping how leaders at one of the world's most influential media and technology companies experience and embrace the future of work.

Employees at all levels are expected to:

• Understand our Operating Principles; make them the guidelines for how you do your job.

• Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.

• Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.

• Win as a team - make big things happen by working together and being open to new ideas.

• Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.

• Drive results and growth.

• Respect and promote inclusion & diversity.

• Do what's right for each other, our customers, investors and our communities.
   

Disclaimer:

• This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

Skills

Artificial Intelligence (AI), Business Acumen, Communication, Executive Presence

We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools that are personalized to meet the needs of your reality—to help support you physically, financially and emotionally through the big milestones and in your everyday life.

Please visit the benefits summary on our careers site for more details.

Education

Bachelor's DegreeWhile possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Certifications (if applicable)

Relevant Work Experience

5-7 YearsComcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.

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