Full-time Facility Operations Supervisor, Kraken Community Iceplex

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Position: Full-time Facility Operations Supervisor, Kraken Community Iceplex

Department: Facility Operations

Reporting To: Director, Facility Operations, Kraken Community Iceplex

Our Purpose:
We are building a championship organization that serves our fans, community and business partners through world class sports and entertainment. We believe that Winning Matters, our Fans come first, with risk comes reward, great teams can achieve unimaginable results, honoring the Pacific Northwest is our duty and driving the business is our responsibility.

Since the team was awarded in 2018 through to our first puck drop in 2021, the Kraken brand has become one of the most recognized and beloved in the NHL. Playing at Climate Pledge Arena, the most sustainable arena in the world, we want to provide a memorable experience every night and make fans for life. Our joint foundation, One Roof Foundation aims to advance equity and sustainability by increasing opportunities to thrive for our most vulnerable young people and communities.

Our Commitment to Diversity, Equity, and Inclusion in Hiring:

The Seattle Kraken aspire to write a new playbook in sports and entertainment that includes everyone. In alignment with this vision, if you don't meet every job requirement listed—or if you haven't played ice hockey before or are still learning about the sport—we still encourage you to apply. We understand you may bring other relevant experiences and expertise to help us become the highest performance organization we can be. One of our core values is 'Make Us Better' and we recognize diversity, equity and inclusion as a critical business strategy.

If you'd like to request an accommodation in the application or interview process, please let us know by emailing: [email protected].

Position Summary:

This role will be responsible for the Kraken Community Iceplex facility and ice maintenance. This position is responsible for driving and maintaining the Zamboni and ice edger machines as well as opening and/or closing the building, maintaining the cleanliness of the locker, restrooms, and public areas, and carrying out a range of building maintenance and upkeep tasks of the building. Works with the Operations Director to ensure a great experience for all patrons.

KCI's busiest times occur on weekends and evenings, when shift leadership is most critical. This role will primarily focus on weekend and evening shifts. Operator will be responsible for acting shift lead for other PTE drivers, as lead coordinator with guest services and restaurant and for ice maintenance duties. Coordination and communication with other Facility Operations leads will be paramount to success.

Essential Duties & Responsibilities:

• Establish the Kraken Training Center as the predominant ice facility in the greater Seattle region
• Coordinate with the Director of Facility Operations to support rink operations
• Successfully drive and operate a Zamboni (previous experience required)
• Oversee all Zamboni Operators
• Strong mechanical aptitude
• Upkeep of the resurfacing machines and ice edger
• Exhibit superior customer service
• Help maintain a clean facility
• Act as a shift leader during the assigned shift
• Upkeep of all necessary logs pertaining to building functions and skate sharpening logs
• Act as shift lead responsible for the overall function of the building in absence of the Director of Operations
• Provide basic maintenance to refrigeration/HVAC systems to include greasing of motors, changing filters, and cleaning of condenser strainers
• Ensure proper maintenance of ice surfaces

Required Experience & Qualifications

• Previous facility operations experience
• Extremely organized and able to handle multiple projects simultaneously
• A high degree of personal integrity and consistently put the interests of the organization first
• CIT (Certified Ice Technician) professional designation or willingness to obtain
• Experience in rink operations
• Understanding of event and on-ice programming
• Strong communication and decision-making skills
• 3+ years' work experience in a related field

Total Rewards Package:

• Compensation:
  • In accordance with Washington's Equal Pay and Opportunity Act, the expected salary range for this position is $28/hr - $32/hr. Actual base pay will depend on employee's experience and other job-related factors permitted by law.

Benefits and Perks

• Company-paid Orca card
• Free on-site parking

Working Conditions:

• Must be able to work a flexible schedule, inclusive of weekends, nights, and holidays required
• Frequent bending, lifting 15-20 pounds, sitting, exposure to multiple external elements, and extensive walking through the building, including inclines and stairs.

Seattle Hockey Partners, LLC and Seattle Arena Company, LLC are proud to be an equal opportunity workplace. We do not discriminate on basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or any protected category prohibited by local, state or federal laws.

ExperiencePreferred

• 4 year(s): 4

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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