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Assistant General Manager

3 weeks ago

Bothell, Washington, United States See Job Desciption Full time


As the Assistant General Manager (AGM), youll be the right hand to the General Managerleading the front desk team, driving membership sales, and ensuring a best-in-class experience for every client. Your primary focus will be converting leads into loyal members, coaching team members on sales best practices, and contributing to a high-performance culture.

This is a sales-focused leadership role ideal for someone who thrives in wellness, fitness, or service-based environments and wants to grow with a rapidly expanding brand.

What Youll Do:

Sales Leadership

  • Make 4050+ outbound calls daily to new and past leads

  • Lead studio tours, first-time stretch intros, and closing conversations

  • Convert trial sessions into memberships with confidence and empathy

  • Coach team members on objection handling, consultative selling, and relationship-building

  • Track KPIs and support the GM in hitting studio sales goals

Client Experience & Operations

  • Greet clients warmly and manage front desk activity during peak hours

  • Handle scheduling, phone calls, and service recovery with ease

  • Ensure the studio is always organized, welcoming, and guest-ready

  • Support social media, events, and community outreach efforts when needed

Team Support

  • Assist with onboarding and training new Sales Associates

  • Step in to lead when the GM is unavailable

  • Foster a team culture focused on accountability, collaboration, and results

What Were Looking For:

  • 12+ years in a sales or customer service leadership role (fitness or wellness preferred)

  • Proven success in converting leads and closing memberships or high-ticket services

  • Comfortable with outbound calling, CRM tools, and fast-paced studio environments

  • A team player with excellent communication and people skills

  • Passionate about health, movement, and helping others feel their best

  • Available to work 2030 hours per week, including one weekend day

What Youll Get:

  • Competitive hourly pay + commission

  • Free and discounted stretch sessions

  • Ongoing training and leadership development

  • Opportunity for growth into a full-time leadership role

  • A fun, high-energy team that values wellness and purpose-driven work

Ready to Lead, Sell, and Make an Impact?

If you love sales and want to help people feel their best every day, wed love to meet you.