Front Desk Receptionist DENTAL OFFICE
4 days ago
Overview
We are seeking a professional and detail-oriented Front Desk Receptionist to join our healthcare team. The ideal candidate will serve as the first point of contact for patients and visitors, providing exceptional customer service while managing administrative tasks efficiently. This role requires strong communication skills, familiarity with medical office operations, and proficiency in various electronic health record (EHR) systems. Experience in medical billing, coding, and clinic management is highly valued to support smooth clinic operations and ensure compliance with healthcare regulations such as HIPAA.
Responsibilities
- Greet patients and visitors warmly, ensuring a positive first impression
- Manage patient check-in and check-out processes using EMR systems like Epic, Meditech, Athenahealth, eClinicalWorks, Dentrix, Eaglesoft, and others
- Verify insurance coverage and perform insurance verification procedures
- Schedule appointments accurately utilizing medical scheduling software
- Handle multi-line phone systems with professional phone etiquette
- Collect patient information, update medical records, and review documentation for accuracy
- Assist with billing procedures including medical collection processes and CPT coding
- Maintain patient confidentiality in accordance with HIPAA regulations
- Manage filing of medical records and documentation review processes
- Support office management tasks such as inventory management and clerical duties
- Assist with data entry tasks including 10 key typing and documentation review
- Provide excellent patient service by addressing inquiries and facilitating care plans when necessary
Requirements
- Proven experience in a medical office environment or healthcare setting, preferably as a medical receptionist or front desk staff in clinics or dental offices
- Familiarity with EMR/EHR systems such as Epic, Meditech, Athenahealth, eClinicalWorks, Dentrix, Eaglesoft, or similar platforms
- Knowledge of medical terminology, ICD-9/ICD-10 coding, CPT coding, and medical billing procedures
- Experience with insurance verification processes including Medicare and other third-party payers
- Strong computer skills including proficiency with Microsoft Office suite and office management software like Dentrix or Eaglesoft
- Excellent customer service skills with professional phone etiquette and bilingual abilities are a plus
- Ability to handle sensitive information in compliance with HIPAA regulations
- Strong organizational skills with attention to detail in documentation review and filing tasks
- Prior clinic or hospital experience preferred but not required; training will be provided for specific systems used
This position offers an opportunity to work in a dynamic healthcare environment where professionalism and compassion are valued. The successful candidate will play a vital role in ensuring efficient clinic operations while delivering outstanding patient care.
Pay: $ $40.00 per hour
Benefits:
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
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