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Brand Production Manager
2 days ago
About Us
We are a jewelry manufacturer partnering with both established and emerging brands in the luxury and fashion space. Known for precise craftsmanship, strong organization, and reliable execution, we support our clients from early production through delivery. As our client base grows, we are expanding our team to strengthen both production coordination and internal operations.
Role Overview
The Brand Production Manager is a client-facing role responsible for managing assigned client accounts while supporting jewelry production through strong organization and coordination. This person ensures that all production information—tech packs, approvals, revisions, and records—is accurate, organized, and production-ready.
Organization is foundational to this role. Success requires someone who understands jewelry production workflows and takes pride in building and maintaining clear, reliable systems that support smooth execution. The role also includes vendor coordination and in-person errands related to production needs.
Key Responsibilities
Client Management
- Manage assigned client accounts as a primary point of contact throughout the jewelry production process.
- Communicate clearly with clients regarding timelines, production status, revisions, and approvals.
- Translate client requests into accurate production documentation and internal action items.
Production Coordination
- Review tech packs, weights, and specifications to ensure production readiness before work begins.
- Support tracking of pieces through all stages of jewelry production to ensure accuracy and alignment.
- Coordinate closely with the Director of Production to support workflow, scheduling, and issue resolution.
Operations & Organization
- Own and maintain internal file systems and databases (Google Drive), including tech packs, revisions, approvals, and production records.
- Track all client edits, approvals, and production changes with consistency and precision.
- Maintain clear, up-to-date production records for all assigned accounts.
Vendor Coordination & Daily Operations
- Coordinate with vendors to support production timelines and documentation.
- Run daily operational errands related to production (local drop-offs, pickups, supplier visits, etc.).
- Provide hands-on administrative and operational support to keep production moving smoothly.
Qualifications
- Experience in jewelry production, production coordination, or client-facing manufacturing roles preferred.
- Working knowledge of jewelry production processes and comfort working closely with factory teams.
- Exceptionally organized, with strong attention to detail and follow-through.
- Comfortable balancing client communication, production coordination, and administrative responsibilities.
- Experience working from tech packs and production specifications.
- Reliable, proactive, and comfortable supporting in-person operational needs.
Compensation & Benefits
- Salary: $55,000-$75,000 based on experience
- Paid time off and company holidays (including 2 weeks off at Christmas)
- Opportunities for growth as the company formalizes and continues to expand
- Exposure to hands-on, luxury jewelry production
- Collaborative, production-driven team environment
Job Type: Full-time
Pay: $50, $70,000.00 per year
Benefits:
- Paid time off
- Professional development assistance
People with a criminal record are encouraged to apply
Work Location: In person
