Front Office Receptionist
2 days ago
Location: OC GastroCare Anaheim, CA
Job Type: Full-Time
Reports To: Office Manager/Practice Administrator
About OC GastroCare:OC GastroCare is a leading gastroenterology practice committed to delivering compassionate, high-quality digestive care to our diverse patient population. We pride ourselves on personalized service, clinical excellence, and a patient-first approach.
Position Summary:We are seeking a friendly, organized, and professional Front Office Receptionist who is fluent in both English and Spanish to join our growing team. This role is vital to creating a welcoming environment for patients and ensuring the smooth operation of front desk activities.
Key Responsibilities:- Greet patients and visitors warmly in person and over the phone
- Answer multi-line phone system, direct calls appropriately, and take messages
- Schedule and confirm patient appointments using EMR system
- Register new patients and verify insurance information
- Collect co-pays and handle basic billing inquiries
- Maintain and update patient records accurately
- Provide translation and interpretation as needed
- Coordinate communication between patients and medical staff
- Maintain a clean and organized reception area
- Perform general administrative and clerical duties (scanning, faxing, filing, etc.)
- High school diploma or equivalent required
- Minimum 1 year of front office or medical receptionist experience (preferred)
- Fluency in English and Spanish (written and spoken) is required
- Excellent interpersonal and communication skills
- Strong organizational and multitasking abilities
- Familiarity with electronic medical records (EMR) preferred (e.g., eClinicalWorks, Epic)
- Knowledge of medical terminology and health insurance plans a plus
- Professional demeanor and customer service-focused attitude
- Fast-paced outpatient medical clinic
- In-person, front-facing role with patient interaction throughout the day
- Competitive salary based on experience
- Health insurance
- Optional vision, dental, and life insurance plans available
- Paid time off and holidays
- 401K Retirement Plan after 1 Year of Service
- Profit Sharing Contribution
- Full-time
- $ $20.00 per hour
- Monday to Friday
- Front Office: 1 year (Preferred)
- Spanish (Required)
- Anaheim, CA Required)
- In person
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