Manager, Cross Border Payments

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

Job Description

Visa's Cross-Border Payments team is driving one of the most dynamic growth areas in the LAC region. This role is pivotal in translating global strategy into regional execution, supporting the execution of Cross Border plans, aligning regional projects to drive Cross Border growth, and enhancing client engagement across issuing and acquiring businesses. You'll work closely with cross-functional teams to identify growth opportunities, remove operational blockers, and deliver measurable impact.

The Cross-Border is responsible for managing strategy development initiatives, program management, and execution, focusing on both core issuing and acquiring business from a Cross-Border perspective.

This role will provide support to the Cross-border team at regional level. The individual needs to be able to translate strategy into tactical execution, and adept at collaborating and building support of cross functional teams, inside and outside the region.

The position is responsible for identifying opportunity gaps, managing tools as well as addressing ad-hoc needs. The individual will work with across functions and geographies to ensure alignment and achieve synergy of opportunities and objectives.

Key Responsibilities

• Support the deployment of the Cross-Border strategy, and coordinate execution of Cross-Border activities for the LAC Region.
• Assist in the management of cross-border strategic programs, and the execution across other functional areas.
• Solve cross-border related business problems, collaborating and coordinating with a range of internal stakeholders to make recommendations on a wide range of issues, including pricing, payment success, and emerging segments.
• Work across functional areas including strategy development, program management and performance monitoring for key strategic indicators, and driving XB initiatives forward to scaled implementation.
• Support communications with several stakeholders across functions.
• Adapt the Global cross-border payments strategy for the LAC Region and develop tactical plans to achieve defined goals, design effective client relationships and business development strategies.
• Understand business opportunities and collaborate with internal stakeholders to deliver solutions and services focused on enhancing Cross-Border volume.
• Manage operational tasks to support the implementation of initiatives.
• Create rigorous, accessible analytic and strategic frameworks to size opportunities, prioritize use cases, and shape go‑to‑market motions by sub‑region and segment.
• Lead end‑to‑end program management for cross‑border initiatives across LAC, from concept through piloting to scaled implementation, with clear KPIs and governance.
• Coordinate execution across Product, Sales, Acceptance, Risk, Finance, Marketing Legal/Compliance, Operations, Consulting and regional country teams, remove blockers and drive accountability.
• Develop clear, concise executive‑level materials, brief senior functional and regional leaders on recommendations, trade‑offs, and progress.
• Proactively share knowledge and deliver training to Sales and cross‑functional teams across LAC to elevate cross‑border capabilities and consistency.
• Track competitive dynamics and ecosystem trends across LAC, surface implications for strategy and product roadmap.

This is a hybrid position. Expectation of days in the office will be confirmed by your Hiring Manager. ​

Qualifications

Basic Qualifications:

5 or more years of relevant work experience with a Bachelors Degree or at least 2 years of work experience with an Advanced degree (e.g. Masters, MBA, JD, MD) or 0 years of work experience with a PhD

Preferred Qualifications:

• 6 or more years of work experience with a Bachelors Degree or 4 or more years of relevant experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or up to 3 years of relevant experience with a PhD
• Background at a top tier management consultancy and/or corporate strategy/operations leadership is a strong plus.
• Extensive experience in banking/financial services or technology/fintech, deep familiarity with payment products, eCommerce, mobile, and cross border flows.
• Proven success leading client facing engagements with multiple senior stakeholders (financial institutions, fintechs/PSPs, large retailers/marketplaces, multinationals, governments, and local partners).
• Track record delivering high impact results in corporate strategy, growth initiatives, and new market/segment entry across multiple LAC markets.
• Ability to structure and manage complex, cross enterprise programs with many stakeholders and interdependencies, strong program governance discipline.
• Excellent interpersonal and leadership skills, credible influencer with senior functional and regional leaders, collaborative, diplomatic, and adaptable across cultures.
• Strong commercial and financial acumen, comfort with pricing, P&L levers, and investment cases.
• Superior problem solving skills with demonstrated analytical rigor and use of data to drive decisions.
• Exceptional communication skills, able to craft executive narratives and facilitate cross functional discussions across countries and time zones.
• Global or multi national business experience preferred. Regulatory and FX awareness in LAC a plus.
• Language: Fluent in English and Spanish. Portuguese strongly preferred.

Additional Information

Work Hours:
Varies upon the needs of the department.

Travel Requirements:
This position requires travel 5-10% of the time.

Mental/Physical Requirements:
This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code.

U.S. APPLICANTS ONLY: The estimated salary range for a new hire into this position is 114,400.00 to 165,900.00 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401 (k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.