Current jobs related to Desktop Technical Support Analyst 3 - Richmond, Virginia - STI
-
Desktop Support
1 hour ago
Richmond, Virginia, United States Artech Information System Full timeCompany Description Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution...
-
Desktop Support
3 hours ago
Richmond, Virginia, United States STI Full timeSr Desktop Support Tech600 E. Main St., Richmond, VAJob Description: Offering technical assistance on the delivery, configuration, set up, maintenance, and troubleshooting of computer systems, hardware, and software.Training computer users.Training other staff on troubleshooting and diagnosing problems.Writing and editing documentation about troubleshooting...
-
Intern, IT Desktop Support
3 hours ago
Richmond, Virginia, United States Estes Forwarding Worldwide Full timeOverviewEstes Forwarding Worldwide (EFW) is a leading domestic and international freight forwarder in the United States, providing customized logistics and warehousing solutions for clients around the world and across all industries via air, ground, and ocean freight. A subsidiary of Estes Express lines with corporate located in Richmond, Virginia, EFW is...
-
Technical Writer 3
3 hours ago
Richmond, Virginia, United States Beyond SOF Full timeThe client is seeking a Technical Writer for a cloud-based software development project with the initial phase currently in progress.The Technical Writer will provide written product for technical and non-technical audiences in support of an Agile development team, to include but not limited to user guides, API documents, and release notes.Applicants will...
-
Business Analyst 3
4 hours ago
Richmond, Virginia, United States Intellibee Inc Full timeBusiness Analyst 3, Richmond, VA, USBusiness Analyst 3Business Analyst evaluates user request for new or modified products.. Analyzes, and evaluates business systems and user needs. Formulates systems to parallel overall business strategies. Proficient in Agile practices and story writing.Minimum of 5+ years working experience in the following areas:5+ years...
-
Senior Desktop Support Technician
6 hours ago
Richmond, Virginia, United States DataStaff, Inc. Full timeDataStaff Inc.is seeking aSenior Desktop Support Technicianfor a long-term contract opportunity with one of our direct clients located inRichmond, VA.*This position is onsiteResponsibilities:Responding to queries on the phone, via email, in person, or through remote access.Offering technical assistance on the delivery, configuration, set up, maintenance, and...
-
Business Analyst 3
7 hours ago
Richmond, Virginia, United States SAFTech Software Solutions Full timeHiring: Business Analyst 3 (ELECT) 1100 Bank St, Richmond, VA | Hybrid | Onsite as Needed Interview: Phone or In-PersonWe are looking for an experienced Business Analyst 3 to support ELECT initiatives by evaluating business needs, analyzing system requirements, and delivering high-quality Agile solutions aligned with enterprise strategies. Key...
-
Technical Support Analyst
2 hours ago
Richmond, Virginia, United States AvePoint Full timeAbout AvePointSecuring the Future. AvePoint is a global leader in data management and data governance, and over 21,000 customers worldwide rely on our solutions to modernize the digital workplace across Microsoft, Google, Salesforce and other collaboration environments. AvePoint's global channel partner program includes over 3,500 managed service providers,...
-
Technical Business Analyst
5 hours ago
Richmond, Virginia, United States CoStar Group Full timeJob DescriptionCoStar Group (NASDAQ: CSGP) is a leading global provider of commercial and residential real estate information, analytics, and online marketplaces. Included in the S&P 500 Index and the NASDAQ 100, CoStar Group is on a mission to digitize the world's real estate, empowering all people to discover properties, insights and connections that...
-
Desktop Administrator
6 hours ago
Richmond, Virginia, United States CEI Full timeJob at a GlanceJob Title: Desktop AdministratorLocation: Richmond, VAWork Type: On-siteSchedule: Monday–Friday, 8:00 AM – 5:00 PMPay Rate: $20-$28/hour W212 month initial contract + potential for extensions/conversionsAdditional Notes: On-call rotation required; local candidates only (within 50 miles)ResponsibilitiesInstall software and set up...
Desktop Technical Support Analyst 3
9 hours ago
Desktop Technical Support Analyst 3
Richmond, VA/On-Site
6+ Months
This role is 100% on site from Day 1, with some (10%) travel to remote sites in the Richmond/Hampton Roads area
Initial Virtual IV but will require an IN PERSON IV as follow up
Pls note:
Manager may do initial Virtual IV but will require an IN PERSON IV as a follow up before and offer is made.
Before submitting:
This role is 100% on site from Day 1, with some (10%) travel to remote sites in the Richmond/Hampton Roads area, to support remote benefits offices on occasion. Any required travel will be reimbursed. The candidate will need to provide their own reliable transportation and have a valid driver's license.
ABOUT THE ROLE
Need a skilled Desktop/Technical Support Technician to support the Department of Veterans Services' (DVS) Sitter & Barfoot Veterans Care Center, which is a medical facility that has about 200 IT devices (desktops, laptops, and printers, mobile phones).
The candidate will assist DVS IT Management with integration, management, and support of the Information Technology program for the Veterans Care Center (VVCC) and some remote Veterans Benefits sites. The Candidate will independently provide IT administration and technical support for agency specific software and hardware systems. This position requires the following skills:
-Knowledge on setup, configuration, and maintenance of PC desktops, laptops, and related peripheral devices (printers, scanners, etc.)
-Proficient knowledge of installing, troubleshooting, administering Windows Operating System, Microsoft Office suite, Internet Explorer, Google Chrome, McAfee Anti-Virus Software, Adobe Acrobat Reader/Writer, and other commercial business software products.
-Knowledge with setup, configuration, and troubleshooting of Android and Apple mobile devices.
-Working knowledge of supporting and troubleshooting Ethernet based LAN/WAN environments, including network protocols and concepts (TCP/IP, DNS, DHCP, etc.)
-Expert working knowledge and experience with E-mail application installation, administration, troubleshooting and training (Google Suite, PST files, calendaring, distribution lists, etc.)
-Basic experience with IT inventory control, ticketing system and reporting.
-Basic experience with analog and digital phone configuration and troubleshooting.
-Good understanding of Network and IT security.
-Possesses professional and courteous attitude with customers, team members, and support vendors; and has the ability to communicate clearly and effectively with each.
-Possesses excellent customer service skills and is teamwork oriented.
-Possesses excellent problem-solving skills and has the ability to utilize available resources to assess/resolve problems in a timely manner.
-Possesses good organization and time management skills.
-Possesses the ability to create documentation on technical issues and solutions that are easy to understand.
-Ability to lift up to 50 lbs. frequently and able to perform repetitive motion to include standing, sitting, reaching, lifting, walking, bending, and climbing.
