Child Support Investigator 2

6 days ago

Helena, Montana, United States State of Montana Full time

To be considered for this position you must complete the state application and attach all required documents through the Montana State Careers site at 

The Montana Department of Public Health and Human Services (DPHHS) has a career opportunity within the Child Support Services Division.

The Child Support Services Division (CSSD) seeks to diligently pursue and ultimately achieve financial and medical support of children by establishing, enforcing, and increasing public awareness of parental obligations. The Child Support Investigator maintains a complex caseload (up to 500 cases) and provides state administered child support services.

Why Join DPHHS

Our mission at DPHHS is serving Montanans in their communities to improve health, safety, well-being, and empower independence. By joining our department, you will have the opportunity to perform meaningful work in public service to our state and its residents.

The State of Montana's comprehensive benefits package includes healthcare coverage, retirement plans, paid vacation, sick leave, and holidays, work/life balance, and eligibility to participate in the Public Service Loan Forgiveness (PSLF) program. In addition, DPHHS is the largest state agency with a wide range of advancement opportunities whether you are joining the workforce or have several years of experience.

Qualifications for this Career Opportunity

· Knowledge of investigative principles, due process, administrative and judicial process.

· Knowledge of general collections principles and social service programs.

· Ability to analyze information, make decisions and solve problems.

· Excellent written and verbal communication skills.

· Meet minimum qualifications:

o  Bachelor's degree in criminal justice, business administration, public administration, social work, psychology, or related field.

o   Three years job related experience, child support, general investigative or relevant collections experience.

o    Other combinations of directly related education and experience may be considered on a case-by-case basis.

· Preferred:

o    Child support enforcement experience.

How to Apply

To be considered for a DPHHS position, submit the following required documents with your application on the State of Montana Careers website. When submitting the required documents, you must check the "relevant document" box to ensure your attachments are uploaded correctly to your application for this position.

  • Cover Letter

  • Resume

  • References

Successful applicants will be subject to background checks relevant to the position and must pass reference checks before an offer will be extended. DPHHS is an equal opportunity employer. Women, minorities, and people with disabilities are encouraged to apply. For a copy of the full job description or if you need a reasonable accommodation in the application or hiring process, contact DPHHS Human Resources listed below.

Additional Information

This position may be eligible for partial telework within the state of Montana. Specific conditions will be provided by the supervisor and must adhere to state policy.

This position may be eligible for a statutory $1.00 an hour base pay increase effective July 1, 2026.

As a condition of employment, you will be subject to successfully passing an FBI fingerprint check every 5 years.

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