Jr. Account Executive

At Humanity HR, we believe that when people thrive, businesses soar. As your full-service HR partner, we provide flexible and scalable HR solutions tailored to your unique needs. Whether you're a startup or an established company, our goal is simple: to help you create a workplace where your employees are engaged, productive, and loyal.

About our Client:

At DrBalcony, our primary goal is to provide top-quality service and expertise in balcony inspection and design. We prioritize the well-being of homeowners, HOAs, and property managers, keeping their properties safe and compliant. We believe that every project deserves excellence from the ground up. Our mission is to streamline the inspection process by combining cutting-edge technology with unparalleled service, ensuring that every connection between property owners and contractors is as seamless as it is successful. We are here to inspire confidence at every stage of your journey, from finding the perfect contractor to ensuring your vision becomes a reality.

Job Summary

As a Sales Executive, you'll be the primary point of contact for our clients pre and post-sale, ensuring smooth project delivery and long-term satisfaction. You will own the client relationship lifecycle, resolve issues quickly, coordinate with internal teams, and identify opportunities for growth or upselling. The ideal candidate is proactive, organized, personable, and passionate about providing exceptional customer experience.

Essential Duties and Responsibilities

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Client Relationship & Sales Execution

• Own partial sales cycle: presenting, negotiating, and closing.
• Manage and grow a portfolio of key accounts, ensuring high satisfaction and retention.
• Identify new business opportunities within existing accounts and through proactive outreach.
• Conduct sales presentations, virtual consultations, and follow-ups to move prospects through the pipeline.
• Collaborate with Lead Quality Specialists and Engineering to craft tailored proposals and solutions.
• Maintain accurate customer records, deal stages, and communications in CRM systems (e.g., Salesforce).
• Consistently meet or exceed monthly and quarterly sales goals and KPIs, including conversion rates and deal velocity.

Sales Strategy & Team Collaboration

• Support the development and optimization of sales playbooks, scripts, and outreach strategies.
• Mentor and coach junior sales associates by sharing techniques, feedback, and success stories.
• Monitor sales pipeline health and prepare regular reports for leadership.
• Stay on top of market trends, competitor activity, and customer feedback—communicating insights back to leadership.
• Help align internal teams (Sales, Product, Customer Success) around client expectations and delivery timelines.

Qualifications

Education:

• Bachelor's degree in Business, Marketing, Communications, or related field required.

Experience:

• 1-2 years of experience in Account Management, B2C Sales, or Solution-Based Selling
• Proven track record of meeting or exceeding revenue goals and client retention targets
• Understanding of outdoor living, architecture, or real estate markets is a bonus

Skills:

• Excellent communication, negotiation, and interpersonal skills
• Highly organized with strong time management and multitasking abilities
• Proficient in CRM platforms (e.g., Salesforce) and sales analytics
• Ability to thrive in a fast-paced, collaborative, startup-like environment
• Self-starter with a growth mindset and results-oriented attitude
• Comfortable working cross-functionally with technical and non-technical teams

Preferred Experience:

• Familiarity with structured sales methodologies (e.g., SPIN, Challenger, or Sandler)
• Experience with customer onboarding, project coordination, or post-sales support
• Background in Property Tech, Home Improvement, or Compliance Services

*Additional Job Duties as Required*

Employment Details:

Base + Commission

On site in Santa Ana

2500 Redhill Ave

The pay range for this role is:

USD per hour(Santa Ana, California)