Salesforce Administrator – Business Continuity Specialist

At Morgan & Morgan, the work we do matters. For millions of Americans, we're their last line of defense against insurance companies, large corporations or defective goods. From attorneys in all 50 states, to client support staff, creative marketing to operations teams, every member of our firm has a key role to play in the winning fight for consumer rights. Our over 6,000 employees are all united by one mission: For the People.

Salesforce Administrator - Business Continuity Specialist/Own Suite Expert: REMOTE OPPORTUNITY

Location: Remote (Preference for East Coast) | Department: Salesforce Platform

Join Our Elite Security Team

At Morgan & Morgan, we fight For The People as the largest personal injury law firm in America. Our Salesforce Platform Team ensures legal teams have bulletproof, disaster-ready technology to secure justice for clients who need it most. We're seeking a specialized Administrator to join our elite security squad as our dedicated Own Suite expert and business continuity specialist.

What You'll Do

Own Suite Mastery: Serve as the exclusive expert for Own Recovery and Restore solutions, ensuring 100% business continuity readiness across Morgan & Morgan's enterprise Salesforce environment.

Business Continuity Partnership: Develop and execute enterprise-level continuity plans in partnership with IT Information Security and Business Continuity department while preserving Salesforce product and org performance standards.

Recovery Operations Leadership: Design, implement, and maintain comprehensive Salesforce data protection strategies, conduct regular disaster recovery testing, validation drills, and system restoration processes with precision.

Technical Process Management: Configure automated backup workflows, manage retention policies, monitor backup health, and execute Salesforce-specific disaster recovery procedures. Ensure Salesforce processes remain functional through backup and recovery execution.

Proactive Risk Mitigation: Identify Salesforce-specific vulnerabilities before they become problems, implementing robust protection mechanisms that maintain platform performance and security.

Documentation & Optimization: Use Confluence to create comprehensive disaster recovery playbooks, technical procedures, and knowledge resources. Maintain detailed recovery runbooks and compliance documentation.

Cross-Functional Collaboration: Work with developers on deployment impact to backups, coordinate with data teams on retention policies, and collaborate with fellow security team members on integrated platform protection strategies.

Technical Skills & Experience Required

Proven Salesforce Administrator with 3+ years of dedicated experience and demonstrated interest in security, backup, and disaster recovery operations.

Own Product Expertise (or commitment to becoming THE expert) you will lead Business Continuity practices using the Own suite in partnership with IT, ensuring Salesforce processes are maintained through backup and recovery execution.

Salesforce Architecture Understanding: Strong grasp of metadata relationships, data dependencies, and how organizational changes impact backup strategies in large-scale environments.

Business Continuity Mindset: Experience with disaster recovery planning, understanding that system downtime directly impacts critical legal operations.

Process Automation Skills: Ability to create automated monitoring workflows, configure alert systems, and build efficient backup validation processes.

Technical Documentation: Excellent skills in creating detailed technical procedures and translating complex processes for cross-functional teams.

Autonomous Problem-Solver: You thrive when given complete ownership of critical systems and processes, with meticulous attention to detail in data protection scenarios.

Why Join Our Team

Specialized Expertise Development: Become the definitive expert in Salesforce business continuity with our talented security-focused team.

Strategic Impact: Your work directly protects the technology backbone that empowers attorneys to fight for justice and change lives.

Professional Growth: Develop world-class expertise in Own products while working with cutting-edge enterprise Salesforce security technologies.

Mission-Critical Responsibility: Shape business continuity standards and disaster recovery protocols for one of America's most dynamic law firms.

Competitive Compensation & Benefits: We recognize and reward specialized expertise and elite performance.

Important Requirements

Candidates must be eligible to work in the U.S. without sponsorship.

This role requires dedicated Salesforce Administrator experience with security/backup focus. If your background is primarily in other Salesforce areas without business continuity experience, this specialized position won't be the right fit.

Ready to Own Salesforce Business Continuity?

Join Morgan & Morgan's elite Platform team as the definitive expert in Salesforce business continuity. Protect justice through technology mastery.

Benefits

Morgan & Morgan is a leading personal injury law firm dedicated to protecting the people, not the powerful. This success starts with our staff. For full-time employees, we offer an excellent benefits package including medical and dental insurance, 401(k) plan, paid time off and paid holidays.

Equal Opportunity Statement

Morgan & Morgan provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

E-Verify

This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the I-9 Form.

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