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Front Office Mental Health Private Practice Administrative Assistant

3 weeks ago


Smyrna, Delaware, United States Psych Alchemy, LLC Full time

Overview

We are seeking a dedicated and detail-oriented Administrative Assistant part-time from 8:30 AM to 5:30 PM Monday through Thursday to join our psychiatric mental health nurse practitioner private practice team. In this role, you will provide essential support to our organization by managing various administrative tasks and ensuring smooth office operations. The ideal candidate will possess strong organizational skills and have a passion for contributing to a positive work environment.

Responsibilities

  • Manage daily office operations, including but not limited to intake of new patients to include answering phones, walking patients through the new patient process in Valant Electronic Health Records (EHR), scheduling new patient appointments as well as some follow up appointments, greeting patients, informing patients of practice policies including but not limited to billing, insurance, workman's compensation, disability forms, and charges, scheduling appointments, preparing patients for the visit including obtaining and recording patient height, weight, and vital signs in EHR.
  • Maintain electronic and paper filing systems and ensure accurate documentation of records following HIPPA requirements.
  • Assist in preparing reports, prior authorizations, and correspondence as needed.
  • Respond to inquiries from clients and staff in a professional manner.
  • Support team members with various administrative tasks to enhance productivity including but not limited to prior authorizations for medications.
  • Collaborate with providers and billing including transcribing copays into EHR to facilitate communication and workflow.
  • Performs end of day report and general clerical duties as required.

Required Education and Experience

  • Education: High School Diploma or GED
  • One year experience as a certified medical assistant or a similar role.
  • Familiarity with taking vital signs such as height, weight, blood pressure, and heart rate.
  • Proficient in Microsoft Office, Adobe, and Google documentation.
  • Strong communication skills, both written and verbal.
  • Ability to multitask effectively while maintaining attention to detail.
  • A proactive approach to problem-solving and the ability to work independently as well as part of a team.

Preferred Education and Credentials:

  • Behavioral health experience
  • Associate's Degree

Salary:

  • $17.50 to 19.00/hour

Join us in making a difference through your administrative expertise

Job Type: Part-time

Pay: $ $19.00 per hour

Benefits:

  • Paid time off

Application Question(s):

*

Please list 2-3 dates and time ranges that you could do an interview.

Shift availability:

  • Day Shift (Required)

Ability to Commute:

  • Smyrna, DE Required)

Work Location: In person