inside sales support

18 hours ago

Van Nuys, California, United States Arrow Building Supplies Full time

Job Overview

We are seeking a dedicated Inside Sales Support Representative to join our team in the construction building supply industry. The ideal candidate is responsible for providing support and collaborative problem solving to our sales team, as well as advanced resolutions to customer facing communications. This role requires knowledge of the construction industry, effective communication skills, attention to detail, and the ability to work efficiently.

Responsibilities

  • Review sales orders, quotes, cross sell, pricing overrides, inquiries about product availability and other sales/service-related questions
  • Direct order traffic and ensure all orders are entered in a timely manner
  • Supports team with challenging orders (e.g., special orders, sourcing non-stock products.) Tracks overrides and special-order pricing to drive margin excellence.
  • Manage order status and communicate delays to Account Managers and customers.

Qualifications

  • Previous experience in the construction industry is necessary
  • Strong communication and interpersonal skills to interact effectively with customers and team members
  • Attention to detail and ability to maintain accurate records
  • Ability to multitask and prioritize tasks in a fast-paced environment
  • Problem-solving skills to address customer issues effectively

Job Type: Full-time

Pay: $ $28.00 per hour

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee discount
  • Health insurance
  • Paid time off
  • Vision insurance

Ability to Relocate:

  • Van Nuys, CA 91405: Relocate before starting work (Required)

Work Location: In person

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