Team Member Trainee

12 hours ago

Van Nuys, California, United States Los Angeles Wireless Solutions Full time

Los Angeles Wireless Solutions, a leading provider of wireless communication services in Woodland Hills, CA, is committed to connecting people with the latest innovations in wireless technology. As a trusted partner for major wireless carriers like AT&T, we offer cutting-edge products, expert solutions, and exceptional customer service to meet the communication needs of individuals and businesses alike. Our team thrives on delivering personalized sales experiences and driving innovation in a rapidly evolving industry. We are seeking a motivated and customer-focused Sales Team Member Trainee to join our growing Sales team.

The Team Member Trainee will be responsible for providing expert-level guidance and sales support to customers in selecting wireless products, plans, and accessories. You will serve as a key point of contact for customers seeking advice, troubleshooting assistance, and upgrades, ensuring that they are equipped with the best solutions to enhance their mobile communication experience. This role requires a deep understanding of wireless technology and a commitment to exceeding customer expectations through personalized sales service.

Key Responsibilities of the Team Member Trainee:

  • Engage with customers to understand their wireless needs and recommend suitable products and services.
  • Educate customers on the latest wireless devices, plans, and features.
  • Maintain expert knowledge of wireless products, promotions, and industry trends.
  • Achieve and exceed individual and team sales targets.
  • Build and maintain long-term customer relationships by providing excellent service and conducting effective follow-ups.
  • Stay up-to-date with product launches and industry developments.

Qualifications of the Team Member Trainee Role:

  • Proven experience in retail sales or customer service, preferably in the wireless or telecommunications industry.
  • Strong communication and interpersonal skills.
  • Ability to work in a fast-paced environment and manage multiple customer interactions.
  • Enthusiastic, self-motivated, and goal-oriented.
  • Ability to learn quickly and adapt to new products and technology.
  • Basic technical knowledge of wireless devices (smartphones, tablets, accessories).
  • High school diploma or equivalent required; college degree preferred.

Job Type: Full-time

Pay: $45, $51,249.00 per year

Benefits:

  • 401(k) matching
  • Health insurance

Work Location: In person

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