Transformation Leader

At U.S. Bank, we're on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed.  We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.

Job Description

We are seeking a highly motivated and results-driven Transformation Director reporting to the Senior Transformation Director to lead and support mid- and longer-term strategic initiatives that drive revenue growth, reduce expenses, and improve operational performance across the Consumer and Business Banking organization.

This role blends transformation leadership, strategic consulting, and business strategy to deliver measurable outcomes and sustainable change.

The ideal candidate will be a strategic thinker with a strong bias for action, capable of translating vision into execution. They will demonstrate exceptional collaboration and influencing skills across all levels of the organization.

Key Responsibilities

• Program Execution: Support the buildout and execution of a formal transformation program with minimal overhead. Coordinate across business segments and leverage internal resources to drive initiatives forward.
• Initiative Management: Lead or co-lead cross-functional transformation workstreams, ensuring alignment with overarching financial and strategic business line goals. Track milestones, manage risks, and escalate issues as needed.
• Change Enablement: Apply best practices in change management to ensure sustainable adoption of new processes. Clearly articulate the "from/to" of each change and support employee engagement.
• Stakeholder Collaboration: Serve as a key liaison between the transformation office and business segment leaders. Facilitate workshops, working sessions, and embedded team engagements to identify and implement prioritized initiatives.
• Performance Measurement & Financial Impact: Help define and monitor OKRs and KPIs to track initiative progress and validate financial impact. Partner with Finance to ensure transparency and accountability in outcomes.
• Innovation & Process Improvement: Evaluate and apply modern transformation levers such as automation, AI, and lean redesign to improve efficiency and effectiveness.

Preferred Qualifications

• Education: A bachelor's degree in Business Administration, Management, or related field required. A master's degree preferred.
• Experience: A minimum of 7 years of experience in transformation, strategy, or process improvement leadership roles. Experience in financial services or consulting (e.g., McKinsey, Bain, BCG) is a plus.

Preferred Skills/Experience

• Strategic thinking with the ability to synthesize complex data into actionable insights
• Strong leadership with proven ability to influence and collaborate across all levels of the organization, working in a matrixed team
• Expertise in change management, risk mitigation, and stakeholder engagement
• Experience defining outcomes and OKRs, and translating strategy into execution
• Exceptional communication and storytelling skills, including executive-level presentation and reporting
• Ability to think like a FinTech – innovative, agile, and customer-centric

If there's anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.

Benefits: 

Our approach to benefits and total rewards considers our team members' whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours):

• Healthcare (medical, dental, vision)

• Basic term and optional term life insurance

• Short-term and long-term disability

• Pregnancy disability and parental leave

• 401(k) and employer-funded retirement plan

• Paid vacation (from two to five weeks depending on salary grade and tenure)

• Up to 11 paid holiday opportunities

• Adoption assistance

• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.

E-Verify

U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program.

The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $149, $175,900.00

U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures.

Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies.

Posting may be closed earlier due to high volume of applicants.

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