Field Operations Manager

3 days ago

Grand Rapids, Michigan, United States S&K Building Services Full time

S&K Building Services is growing fast and is in search of an Operations Manager to join the team. As a member of the operations team, you will find yourself contributing in a significant way to the success of the business through leadership and working collaboratively with the Branch Manager by supporting branch functionality.

This position will support Award Window Cleaning, an S&K acquired company.

Award Window Cleaning | 800 Lafayette Ave NE, Grant Rapids, MI 49503

What You'll Do

  • Manage daily operations including scheduling and distribution of work orders.
  • Continually supervise, train, develop, and motivate employees.
  • Ensure accurate branch functionality and certifications.
  • Maintain and enforce thorough and current knowledge of all applicable federal, state, and local regulations.
  • Ensure a clean and safe environment that meets health & safety standards as set by the company as well as local rules and regulations. This includes ongoing adherence to critical safety protocols, performing and reviewing job hazard analysis, pre-work checklists, jobsite safety inspections, and equipment checks at worksites.
  • Purchase necessary job site materials, plan inventory, and ensure warehouse efficiency.
  • Plan and coordinate repairs of branch equipment in a timely manner.
  • Collaborate and share insights with other S&K branches.
  • Contribute to a positive culture and environment that breeds loyalty and offers opportunity for growth within the organization in order to retain and attract high level performers.
  • Contribute towards the achievement of the company's strategy.

Who You Are

  • 2-5 years in a supervisory or management role in Field Services or similar
  • Valid driver's license
  • Available to work occasional evenings and weekends
  • Knowledge of organizational effectiveness and operations management
  • Ability to work well in a team environment
  • Adaptability to change and continuous improvement
  • Demonstrate a high level of time-management skills
  • Excellent interpersonal and communication skills
  • Critical thinker and problem-solving skills
  • Adhere to high ethical standards
  • Reside in the Grand Rapids, Michigan area

Nice To Have

  • Proficiency in Microsoft Office
  • Proficiency in Customer Factor, or similar CRM
  • Understanding of customer service principles and practices

What We Offer

  • Competitive Base Salary of up to $70k
  • Weekly Pay
  • Health Care Plan (Medical, Dental & Vision) - Benefits effective the 1st of the month following 30 days of employment
  • Retirement Plan (401k with a Company Match)
  • Paid Time Off & Paid Holidays
  • Training & Development

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