Bilingual Sales Dispatcher

FHIA Remodeling, a Renuity Company
Bilingual Appointment Coordinator- Sales Dispatch
$18/hr plus Bonus
Hiring Immediately
In-Office Position
The home improvement industry is broken. Renuity is here to fix it.
We've united seven of the most trusted home renovation companies in America under one powerful brand – Renuity. Together we're on a mission to revolutionize home improvement, making it faster, easier, and stress-free to upgrade your home inside and out. Whether it's a new bath, a custom closet, or exterior upgrades, we help people create homes they love – without the hassle. With expert teams in 36 states and counting, there's probably a Renuity home in your neighborhood. And we're just getting started.

If you're ready to build the future of home improvement, join us.

What We Offer

• Hourly base pay plus uncapped bonuses
• Average first year income range up to $45,000/yr to $50,000/yr
• Growth Opportunities based upon merit and performance
• Medical, dental, life and disability insurance plans
• Paid Holidays and Paid Time-Off
• Competitive 401(k) retirement savings plan, matched by Renuity
• Company wellness incentives

About This Role

• Be an effective and professional communicator over the phone for our sales representatives
• Handle assigned issues that sales representatives may need resolved with regard to their appointment schedules and customer experience
• Coordinate the assignment of daily sales consultations, report and update results for their progress

• Schedule: 1:30pm to 10pm, Thursdays and Saturdays off

• Sundays 10:30am to 7pm

Key Qualifications

• Resourcefulness and the ability to pivot or think quickly in problem-solving situations
• Adaptability to change and performing new tasks
• Experience in building trust with customers over the phone, and handling inbound and outbound calls in a performance-driven environment
• Must be tech-savvy and familiar with data entry and Microsoft Office to include Excel, Teams, Outlook, etc.
• Ability to speak with colleagues and prospects with confidence and multitask on systems
• Active listening skills and attention to detail
• Experience in appointment coordination or sales dispatch
• Bilingual skills in both English and Spanish
• High School Diploma or Equivalent

Type: W2 position, Full-time, In-Office

Office Location: 3801 SW 30th Avenue, Fort Lauderdale, FL 33312

About FHIA Remodeling
At FHIA Remodeling, a Renuity company, we're making home improvement faster, easier, and stress-free. Our team set out to be a best-in-class home remodeling provider in 2006 and are proud to have served over 200,000 happy customers throughout Florida. Our growth is fueled by our people, where we've promoted over 85% of our diverse and inclusive leaders from within. Now, as part of Renuity, we're combining our local expertise with the strength of a national brand to build the future of home improvement. Our commitment to quality products, expert installation, and exceptional customer service drives our success. As part of our team and the broader Renuity organization, you'll have the opportunity to make an impact, grow your career, and help people create homes they love.

Renuity and its affiliates are committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact
If you have a question regarding your application, please contact
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