Senior Digital Account Manager

 

Motive is a dynamic agency and creative collective operating at the speed of culture. We're a collective of deep thinkers, creative makers, cultural connoisseurs, and executional aces. We create meaningful engagements between brands and their audiences, cultivating relationships that drive tangible results for our clients. And we do it with sharp strategy and powerful creative executed across all the media and touch-points key to our targets' lives.

As pioneers in the area of content, digital engagement, and innovative experiential programs, and award winners for work in TV, event, digital and social, Motive has created a culture where every individual is given an opportunity to stretch and flex their creative and executional muscles daily. We are a team of hard-working, fast-moving, energetic, passionate, driven, straight-talking creative thinkers. We like being challenged and we love the collaboration necessary to overcome the challenges and succeed.

If this sounds like a place you would thrive, let's see if we can make something happen.

Senior Digital Account Manager

Location: Denver or Chicago

Motive is looking for a Senior Digital Account Manager who thrives at the intersection of culture, creativity, and community. In this role, you'll help lead some of our most exciting digital, social, influencer, and ambassador-driven programs—bringing complex ideas to life while building strong relationships with clients, creators, and internal teams.

You'll oversee day-to-day execution across multiple digital workstreams, including influencer partnerships, ambassador programs, digital promotions, and community-driven experiences. This role is equal parts relationship-builder, executional leader, strategist, and project manager—perfect for someone who loves people, process, and bringing bold digital ideas into the world.

 
What You'll Do (Key Responsibilities)
Digital Program & Account Management

• Lead and support digital, social-first, influencer, and loyalty programs across multiple Motive clients.

• Serve as the day-to-day client contact for assigned workstreams, ensuring proactive communication, alignment, and accountability.

• Translate strategic objectives into clear, actionable plans for internal teams and partners.

• Partner closely with creative, strategy, production, and influencer teams to develop and deliver content, social, and community-driven work.

• Manage timelines, scopes, budgets, and deliverables with precision across complex, multi-workstream programs.

• Monitor and optimize digital programs in real time—identifying opportunities to improve performance, engagement, and impact.

• Stay ahead of emerging platforms, trends, and cultural shifts, bringing fresh POVs and inspiration back to clients and teams.

Ambassador & Community Management

• Support and help lead a large national ambassador program, ensuring a seamless, engaging participant experience.

• Build and maintain strong, authentic relationships with a national network of ambassadors—serving as a trusted point of contact, problem-solver, and advocate.

• Manage ongoing communications, updates, and engagement through digital platforms, email, and social channels.

• Oversee planning and execution of ambassador-led activations, meetups, and community events (local and regional).

• Coordinate complex calendars, vendors, logistics, and deliverables—ensuring everything is on time, on brand, and on budget.

 
Who You Are

• A warm, high-energy relationship builder who connects easily and builds trust fast.

• Exceptionally organized, with strong project management instincts and comfort managing many moving pieces at once.

• Experienced in influencer, ambassador, or community-led programs—and excited by the power of people-driven marketing.

• A clear, adaptable communicator who can shift tone across ambassadors, clients, partners, and internal teams.

• Curious, collaborative, and plugged into culture, creators, and digital communities.

• Comfortable supporting events and activations, including logistics, communications, and vendor coordination.

• Experience in automotive, outdoor, lifestyle, or enthusiast categories is a plus (but not required).

 
What You Bring (Candidate Requirements)

• 5–8 years of experience in account management, digital marketing, community management, or influencer/advocacy programs.

• Experience managing large communities, complex digital initiatives, or multi-market activations.

• Proven ability to build and maintain strong relationships with creators, talent, and high-engagement audiences.

• Strong organizational, time-management, and problem-solving skills.

• Comfort operating in fast-paced environments with multiple stakeholders and priorities.

 
Success in This Role Looks Like

• Programs under your leadership run smoothly, efficiently, and deliver measurable results.

• Clients trust you as a proactive, thoughtful partner who understands their goals and audience.

• Ambassadors and creators feel supported, energized, and excited to represent the brand.

• Internal teams rely on you for clarity, momentum, and smart execution.

• You help elevate Motive's digital and community-driven work—making it stronger, smarter, and more impactful.

Motive is an equal opportunity employer We believe that a diverse team makes us stronger and smarter.

Motive recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, sex, disability, age, veteran status, and other protected status as required by applicable law. The starting salary for this position is between $75k and $90k annually, based on experience. We offer an inspiring working environment and great benefits, including low-cost health, dental, and vision plans; unlimited paid time off, 401k with annual match, an employee stock ownership program and more. 

Motive has a clear vision: to be a creative leader where a diverse mix of talented people want to come, to stay and do their best work. We know our company succeeds only through the hard work and dedication of our passionate and creative employees.

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