Operational Quality Supervisor

Shift: Off-Shift Supervisor. Start and end times may vary. Start: 6:00-8:00 PM, End: 3:00-5:00 AM

Your Story. 

You will ensure and support the administration of the company's quality food safety systems and assures legality by planning, coordinating and directing manufacturing plant quality assurance and food safety programs. You will also ensure continuous production of products consistent with established standards by performing the following duties personally or through subordinates.

Your Passion. Our Culture. 

At Sargento, you work for a company you believe in, with a family of people who believe in you. Our culture stems from a simple premise: Hire good people and treat them like family.  At Sargento, you can make decisions based on how they affect people as well as the long-term health of our company.  You will be encouraged to make a meaningful difference in the community, in the company and in your career.  With diverse experiences and tools to learn and develop, you can transform your aspirations into reality.  If you're ready for the right place to belong and grow your career, you can find it here. 

Benefits that set us apart. 

• Comprehensive medical including Fertility, Adoption benefits, Dental, and Vision Insurance
• Onsite Health & Wellness Center
• Employer 401K contribution in the top 1% of the nation
• Relocation Assistance
• Tuition Assistance
• Access to Employee Store 

What You Do. 

• Performs job responsibilities and monitors employee practices to ensure Sargento Foods Inc. (SFI) products are Safe, Quality, and Legal by making risk-based decisions. Keeps accurate and legible records. Executes Sargento Foods, Inc. quality philosophy.
• Verifies critical-to-process parameters, including verification of food safety systems. Assesses process capabilities through inspection, technical discussions, capability studies, and audits. Advanced knowledge of food safety requirements including HACCP.
• Serves as back-up to the OQ Manager in his/her absence.
• Works with other functional groups (e.g., Procurement, Logistics, Supply Quality Systems, and Manufacturing) to insure quality of purchased products and services. Collaborates with Research and Development (R&D) to determine critical to quality attributes. Assesses process capability through inspections, technical discussions, capability studies, and audits.
• Coordinates objectives within and among manufacturing locations to maximize product reliability, minimize variation, and reduce costs.
• Develops and analyzes statistical data and product specifications to determine present standards and establish proposed quality and reliability expectancy of finished product.
• Develops and implements Standard Operating Procedures (SOPs), inspection and acceptance criteria, and training programs.
• Coordinates and assigns daily tasks and projects. Prioritizes work to meet the needs of internal and external customers.
• Trains and develops employees. Evaluates performance and provides feedback to OQ Specialists. Works with (Sr.) OQManager on determining training needs, skills development or disciplinary action.
• Communicates quality and safety issues to Manufacturing and provides assistance to develop corrective and preventive actions.
• Applies quality management tools and approaches to continuous improvement projects. Leads continuous improvement activities and cross-functional team projects.
• Assists second- and third-party audits at discretion of Sr. OQ Manager. Assists with Quality Concern process through investigation, root cause analysis, research, analysis, and excuting workflows.
• Conducts or supervises testing of products in the laboratory for compliance with specifications or critical control limits. Assures testing is conducted in accordance with approved methods and SFI's  written standards and procedures. Delegates laboratory calibration and preventive maintenance activities to ensure equipment is performing appropriately.
• Monitors statistical process control charts to identify trends that may signify unexplained equipment variation within standard methods of analysis.
• May be assigned as the lead of specific programs (e.g. lead Material Review Board, continuous improvement projects, etc.).
• Dispositions nonconforming materials and products on hold.
• Acts as a liaison and technical resource for R&D personnel and product formulas and coordinates Operational Quality resources for R&D trials.
• Researches technical issues. Provides root causes and possible solutions to issues.
• Handles confidential information.
• Other duties may be assigned.
• Employee may be required to work weekends when production demands are high. A flexible work schedule may be necessary to perform essential job duties.

Your Education and Experience. 

• Bachelor's degree (B.S.) from a four-year college or university is required. A degree in Food Science or related science field is preferred.

• Minimum 1 year of supervision or leadership experience is required.

• ASQ Certified Quality Auditor or HACCP Auditor preferred. Preventive Controls for Human Food to serve as a plant Preventive Controls Qualified Individual (PCQI) will be required within an agreed upon time frame after hire.

Our Story. 

With over 2,400+ employees and net sales of nearly $1.8 billion, Sargento is a family-owned company that has been a leader in cheese for more than 70 years.  We created the world's first, successful pre-packaged sliced and shredded natural cheeses.  Sargento is based in Plymouth, Wisconsin, where we manufacture and market shredded, sliced and snack natural cheese products, as well as ingredients and sauces.  Sargento is known for the exceptional quality of our products and for product design, packaging and merchandising innovations that have transformed our industry. 

To learn more about our culture and values, please visit our website